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August 2023 by Michael M
Had a unit a few months. Place is clean and Linda is extremely helpful and very professional. Excellent service
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August 2023 by yvette Velasquez
Linda is the sweetest person and has lots of patience if you need a storage unit definitely call Linda
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August 2023 by Chels Shae
Linda is absolutely amazing! She's so helpful and so sweet!!
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July 2023 by Gail Smith
We were able to get the storage unit when we needed it. Excellent service on the phone. The unit was clean.
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April 2023 by Alex Walton
Very clean, great rates, secure and great staff!
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April 2023 by Google user
Most of these reviews are from the time that this place was under the management of Texas Storage. Since the sale of the business in August 2022 it has been a nightmare for me. Without any notice the new owners increased my rent 20%, So, okay, I understand the rise in price due to the economy. Five months later was raised again, and then the next month it was raised again. There was no notice sent about the increase. When I called, I found out they are charging us insurance which should have been in their cost of doing business. I question if everyone had the same increase regardless of unit size. I told them at that time I would be vacating. Here's the nightmare. I have been at this storage facility for nearly four years and had no damage to my property until the new owners took charge. Since they have owned it, I have had a rat infestation in my unit which destroyed a lot of my property. When I moved out, their dumpster was over-filled and there was no place to put the destroyed property, so it was set beside the dumpster. The next day, I received a fairly rude phone call telling me they "caught" me on video and it was a $100 fine for them not having adequate disposal facilities. I did not appreciate the fear I had from the possibility af contracting hantavirus or having to pay the fine for their inadequacies, My suggestion is buyer beware.
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April 2023 by Carmen Babers
Most of these reviews are from the time that this place was under the management of Texas Storage. Since the sale of the business in August 2022 it has been a nightmare for me. Without any notice the new owners increased my rent 20%, So, okay, I understand the rise in price due to the economy. Five months later was raised again, and then the next month it was raised again. There was no notice sent about the increase. When I called, I found out they are charging us insurance which should have been in their cost of doing business. I question if everyone had the same increase regardless of unit size.I told them at that time I would be vacating. Here's the nightmare. I have been at this storage facility for nearly four years and had no damage to my property until the new owners took charge. Since they have owned it, I have had a rat infestation in my unit which destroyed a lot of my property. When I moved out, their dumpster was over-filled and there was no place to put the destroyed property, so it was set beside the dumpster. The next day, I received a fairly rude phone call telling me they "caught" me on video and it was a $100 fine for them not having adequate disposal facilities. I did not appreciate the fear I had from the possibility af contracting hantavirus or having to pay the fine for their inadequacies, My suggestion is buyer beware.
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April 2023 by Dorothy Guzman
Great place !! Linda is so sweet and keeps the place so clean. Been there a few years. No problems
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January 2023 by Janice Vardakis
I had a terrific experience with The Storage Place. Everything went well and staff was always helpful if I needed them.
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November 2022 by John Doe
I love this storage place, prices are decent & the office lady Linda is wonderful and such a help. Best storage place in mineral wells in my opinion.
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November 2022 by Michael Luna
Great storage place, have been using this place for a long time and very happy with it. The area is locked with a code, cameras everywhere, and the front lady Linda is always helpful. It’s always very clean and if I ever need help I can just call and ask.
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October 2022 by Alyssa Castillo
Best storage unit place, Linda is wonderful! She is always there to help and is very nice! I would highly recommend if looking for a storage unit place with great communication and friendly environment ?
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October 2022 by Beckett McAfee
Entire family rents units from this company. Really pleased with experience. Clean units, safe and secure facility, great service from the manager on site. Highly recommend.
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March 2022 by Tina Linton
Very nice as I was trying to locate storage from another state… it was so clean upon arrival and very happy with my current storage facility..
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February 2021 by Sherry W.
The attendant Jessica was very thorough and explained everything very well. We also received two months free for the grand opening price! I would recommend them for sure!
