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December 2022 by Karen Shadden
JoJo and Jason were both very pleasant to work with. Addressed all my questions. Resolved most of them and promised to call me with answers to questions that needed follow up. Set up new phones in no time.
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November 2022 by Eve Edwards
JoJo was very informative and knowledgeable on the areas i asked about. Very helpful and nice. Thank you I brag about the service being so excellent and clear all the time, cant complain.....
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November 2022 by Jennifer Elaine
Orlando was very helpful and got me started on my own account. Will definitely be coming back!
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November 2022 by Tasha Royer
Orlando was very nice and quick on helping me get a new phone while on my lunch break. Thank you so much for your help and the great service!
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October 2022 by Melissa Hunter
JoJo was excellent in helping us order new phones, making sure they came in in a timely manner, had us set up and going in no time at all.. absolutely the best! Excellent customer service! Any questions we had was answered with a smile!!
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October 2022 by steve coleman
JoJo, was greatly helpful. Answered all my questions and got me hooked up with a new phone. It's always nice when young people are patient with us old people and she was. 10 stars for JoJo!!!
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October 2022 by Jeremy Tackett
Terrible experience I came in to sign up for welcome unlimited. Switched off my old carrier for the $120 a month 4 lines. 1st month bill came and it's $578 . The team lead Jason I set me up with all my services and when I came in with questions about my bill he refused to do anything about it. He wouldn't even give me his district managers number to have someone else resolve the situation. Now I'm stuck regretting I ever swapped service and I can't go back. Called customer service and they fixed all my future billing due to him putting every line on my account to the highest cost service but they can't fix the 1st month because it has to be fixed at the location I got service. Never go here. Go out of town if you want Verizon.
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September 2022 by Eliseo Hernandez
Courteous and very nice ..and polite..great customer service from jojo
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September 2022 by Jordan Huddleston
The team here is amazing! They work hard to get all your issues solved. They are very knowledgeable when you're wanting to upgrade or join Verizon. They get you the best deals!
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August 2022 by Anne Logan
Staff is friendly and extremely helpful. Before giving me any quotes with international usage of my phone, Jojo verified all information with Verizon first. I have great confidence in the accuracy of information and pleased with the quality of service. I will certainly return to this location for my Verizon needs.
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August 2022 by Natalie LaRosa
I went into this location a few days ago to upgrade my phone. Tray helped me decide which phone I would like. He was very knowledgeable. He explained the plans also. He was very nice and professional.
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July 2022 by zak farns
JoJo was so friendly and knowledgeable. I recently bought an apple watch series 7 and wanted to add a line. She was fast and efficient. She talked me through everything and I will continue coming to this location. The two that are here are so friendly and know their stuff. Thank you JoJo! Keep up the good work!
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July 2022 by SuperTexasTeacher
The staff was knowledgeable and efficient. I had no wait time today. It was a pleasant experience.
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June 2022 by melony devenport
JoJo and Trey were awesome! They worked very hard to get our issue resolved and were successful! We appreciate their perseverance and time.
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June 2022 by Orlando Rivera
Pure grade A customer service at the Mineral Wells location! JoJo is very knowledgeable and had one of the best experiences I've had at an establishment in a long time. I opened a new account with an iPad PRO Keep up the good work!
