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September 2023 by The Ranch Grandbabies
5 stars aren't enough! Recently, I've experienced some of the best customer service with this particular location. Their systems had gone down for 2 days; which were out of their control, and just when I thought I would be without my medication even longer for unrelated issues, this very dedicated employee Kayla took care of needs as Top priority for me. Thank you so much for all your hard work. Much appreciation goes to all the staff that went into the working through this difficult time. I also want to say thank you for the follow-up phone call I received.
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February 2023 by Dshawn Allen
Thank you store in Mineral wells, Texas. The store was clean, the bathroom was clean, and they were so intentional. Along very knowledgeable about all the information that I needed for the items I was looking for. One of the best experiences that I ever had at Walgreens. So thank you, Gabby and Rebecca for customer service that felt like Chick fil a.
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September 2022 by Lorellaih
Always great service, always educational when I have questions, and always ready! No complaints - WAY better than the CVS.
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August 2022 by Paloma Green
I have used them for years and they are always very timely and nice. The past 2 times I have went through the drive through the lady was very rude and obnoxious and this time she says "it's going to be somewhere around noon because I have 20 prescriptions ahead of you" which the comment I don't mind but she was very rude about it. She said this around 10 am it is now 1pm and still my prescriptions are not done which I still understand but when your employees are rude for no reason it just really makes you regret coming here.
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July 2022 by holly witte
Honestly, I normally love our Walgreens pharmacy in mineral wells texas but I am sitting In the drive through line now for 20 minutes while the the second line is on its third or fourth customer. If a customer enters the drive thru line to drop off a prescription, they should not be allowed to wait for it to be filled holding up the line. This is not the first time this has happened. It’s very frustrating when I come to pick up my prescriptions only after I know that they are ready. Complicated circumstances should mandate going inside or pulling a non ambulatory customer out of line to be addressed by a prescription tech outside. Again, our Walgreens pharmacy techs and pharmacist are stellar; this is the only gripe I have but it’s a big one.
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July 2022 by Michael David Liles
Great store that has been around for many years.
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April 2022 by Jazon Wolf
Tragic I am never shopping here again. It is bs they charge for using the atm and not even that I can get a slice of pizza for about $1 more in NYC the most EXPENSIVE city in the U.S. this is a rip off over $4 just to get my money off my card that is already taxed by the federal government. So I am paying a few after paying taxes on the money just give me my da*n money. I am ex military and things like this make me confused what I fought for. We tax higher than England did when we claimed we were starting america to get rid of taxes.
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January 2022 by Katrena Williams Lee
This store needs a new manger walgreen needs to do better with who they are putting in charge and care more about there employees and stores…
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October 2021 by Linda Briggs
I have been in the store many times and they don't have any thing I went in for. Sometimes there is only one person working. I give up
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May 2021 by Roy Patterson
Lady on the phone was rude and very short not helpful at all
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March 2021 by Jared Ledbetter
Kathryne is a great employee. Helped me find exactly what i need!
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September 2020 by Gwyn M.
They have always been good with me , and normally no wait
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August 2020 by Kurt Hood
Displayed price can not be trusted. Employees do not know how to stock items in the correct spot. Even after admitting they screwed up they do not honor their displayed prices. Don’t even get me started on their poor operating hours.
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June 2020 by Gabriel Rodriquez
Wendi was very, very rude! Worst customer service at a Walgreens I’ve ever experienced.
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February 2020 by The Mortgage Guy
A HUGE thank you to the wonderful folks at Walgreens for all of their help. To the miserable lady that works at the CVS that hates her job...quit, find something else and move on. When a parent of a child with seizures is told that their child's medication will be ready and the parent goes in the next day to pick it up only to be told that it's not ready, that is unacceptable. You know who you are, you were working 2/12/2020 at 3:00 pm.
