-
January 2026 by jose perez
We had a problem wirh one of our lines and went to this store to get help upon entry Antonio met us and help us and resolved our problem with out line. Thank you Antonio!
-
August 2025 by Larry Tate
I went to the store to upgrade from an old flip phone to a Samsung Galaxy A16, I also told the representative to keep the other flip phone active on the account. Neither phone was working when it was time to leave the store. He said it would take about an hour for the phones to become active. I went back to the store three hours later telling him that the phones still didn't work. He said we should wait 24 hours this time. I went back in 24 hours and the representative told me we should wait 48 hours for the phones to become active. Still, the phones did not work. I called AT&T support and talked for one hour, but they could not resolve the issue. I called AT&T support the next day and spent an hour on the phone. They told me that the store I went to did not set up the account properly, and I should go to a corporate-owned store where the employees are better trained. I went to the corporate store. They looked up the account and agreed that it had not been properly set up. It took three hours and ten minutes with them working on their computer, and talking to a number of AT&T support representatives who only work with other corporate employees. Finally, the issue was resolved and both phones were working. My advice is to stay away from all stores except corporate-owned stores.
-
June 2025 by Cynthia Hammond
Excellent help and service with what could have been a complicated issue... I was pleased with George's knowledge.
-
May 2025 by Cindy Piink
Brian was amazing, had called him previously and he let me know they did have the pink IPhone basically that’s all I wanted, he was super patient and helpful. I had the best experts help me out and try to resolve my little issue, they also helped me make a very important decision. Kept my number and waited due to their advice ❤️
-
March 2025 by Eliamar Trevino
We were so glad to stop by this store , George really helped us out , I was at the urge of just leaving AT&T . He really helped us out and explained everything very well. We decided to stay with you guys. 👍🏻👍🏻✔️
Way to go George 🙌🏻👍🏻👍🏻 keep up the great job 👏🏻
-
February 2025 by Jasmine Monique Mendoza
Great customer service!!✔️💯
-
January 2025 by Ena Capucion
Came in for a phone plan, stayed for the witty banter and knowledge (laid out the best plan for my needs). Jorge is great to work with!
-
January 2025 by Lynessa Elston-Saenz
Great store! Jorge helped me out and it was a great experience. He was super helpful with my switch from version and knew all the great deals! Very efficient too I was in and out in no time.
-
January 2025 by Jeselle Cobos
I had an amazing experience with Jorge that completely exceeded my expectations. He was knowledgeable, patient, and took the time to explain all my options without any pressure. Jorge even helped me find a better plan with a different provider, making the switch seamless and stress-free. Thanks to his outstanding service, I’m confident in my decision and couldn’t be happier. Highly recommend working with him!
-
January 2024 by Myreal
this is a terrible place. I was sold a $50 SIM card from at&t, it doesn't work at all. I came to this office to resolve the issue, they could not do anything, they offered me to throw it away and buy a new SIM card for $55. terrible service no responsibility for their goods that are sold in stores.
-
December 2023 by Servando S.
I had a very disappointing experience at this location. After I walked in to reconnect my service, I was attended and the representative that helped me (male) was clearly not well informed about past due accounts and promotional emails. After explaining to him my business he straight up said he had no idea what i was talking about, “I’m just telling you what i know” and dismissed my concern. I then told him I needed to contact a specific AT&T number and asked if he could help. He refused because, “there are other customers here”, “I don’t have time”.I paid to have my service reconnected (something I could have done at home on my own!) and left. As a customer this is degrading to hear, as if my business is not important. I came home after and called the number and was helped out by this sweet lady and even credited me what was on my promotional email. If you value and want proper customer service I do not recommend you come to this location you will be treated as such, if not worse.
-
September 2023 by Cam
10/10 Customer Service , Very Knowledable Sales Associates & very good management ran at the store!! Quality Service.
-
August 2023 by Julia S
this is a terrible place. I was sold a $50 SIM card from at&t, it doesn't work at all. I came to this office to resolve the issue, they could not do anything, they offered me to throw it away and buy a new SIM card for $55. terrible service no responsibility for their goods that are sold in stores.
-
July 2023 by Wan m
this is a terrible place. I was sold a $50 SIM card from at&t, it doesn't work at all. I came to this office to resolve the issue, they could not do anything, they offered me to throw it away and buy a new SIM card for $55. terrible service no responsibility for their goods that are sold in stores.
-
April 2023 by Sandra Lotzer
Very knowledgeable customer service personnel. Got service pretty fast!!
