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April 2024 by Antonio Beltran
They open too late 10am for bank common an they got rid of the drive thru you would think that they would serve the customer
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December 2023 by Nadyeshka Zeno
They ask you to call them back & no one answer the phone. I asked a lady who made my account if the first check wasn’t gonna be on hold & here I still waiting for my check to be deposit since it takes them 6 whole days to verify the check. I’ve seen banks that take maybe 3 days but this one takes a whole week to process my mf money. Im a new costumer & im very disappointed that that. Let’s see got is goes with my direct deposit & whats gonna be the excuse.
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December 2023 by Alejando Garcia
It’s weekend, came to get a new PIN number because Bank of America delete mine without my permission, but nobody is here to help, you can’t even get a new PIN number on the ATM or on your phone! Now I can’t get my money out of my card, Bank of America thinks it’s a good idea to not give a damn about their customers on weekends, so if it’s the weekend and you’re having a problem Bank of America it’s gonna tell you “dela with it” they are not gonna answer you, they don’t care.
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December 2023 by Rosemary Zuniga
Worst customer service I have ever received. Good thing I don’t have a bank account with them. Only came to cash a refund check.
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December 2023 by Me
Having the app has been such a hassle. Now my fingerprint to get into my account doesn't work they're asking a whole bunch of stuff and they got all kinds of computers answering for you instead of talking to a real person. I need help getting into my account and I'm not kidding
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October 2023 by JoshuaTree
Seems like every time I come to this boa I’m always waiting forever in the line for a teller. Not at other boa. Just this one.
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September 2023 by Joshua Schmidt
Seems like every time I come to this boa I’m always waiting forever in the line for a teller. Not at other boa. Just this one.
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September 2023 by Z Z
Never answer phones have to go half an hour drive to ask simple questions
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July 2023 by Hector Izaguirre
Worst bank and branch. 0 respect for people's time.
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July 2023 by Yamileth Gonzalez
I have been calling them for the pass 2 hours an no one answers.
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July 2023 by Juan Gonzalez
Should have read the reviews first before coming to this dump. Came to cash my first check in new job my boss has his account here.(I don't have an account here) Was here for about 40 minutes till they verified check. And on top of that they charge me eight dollars for not having an account.(even though check was from thier bank)
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July 2023 by Emberlynn Presas
Terrible service. Not enough tellers manager seems that won’t help tellers when there’s more than 16 clients in line. Don’t recommend at all if I could give zero stars I would
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May 2023 by indclear
Made me wait for over an hour to not cash my check after it was verified by them, they said it exceeded their non customer limit of $3999.00 the check was for $4,200.00Rude people plain snobbyAvoid this place all possible
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May 2023 by Edgar Garcia
Worst service super long lines and only two people working ridiculous waiting time it took me 1 hour and 30 to cash a check worst bank ever.
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February 2023 by Kelly Vargas
Had me waiting in line just to say the line was closed.Here again and the drive up bank teller hasn’t even come to her lane. We’ve been in line for an hour. 2/2/23
