Bert Ogden Cadillac is a family-owned Cadillac dealer in Mission, Texas, serving the South Texas community, including Mercedes, McAllen, Edinburg, Weslaco, Pharr, and Brownsville. They offer a wide range of new Cadillac cars and SUVs, as well as an extensive inventory of used vehicles. The dealership has a fully stocked parts department and a high-quality service department staffed with certified technicians trained to work on Cadillac models. Customers praise the dealership's clean facilities and friendly staff, particularly sales representatives like Norman Garza and Abraham Rodriguez. These sales associates are described as patient, knowledgeable, and professional, going above and beyond to ensure customers get the best deal possible. Buyers appreciate the sales team's willingness to answer all questions and make the purchase process smooth and easy. The dealership also offers convenient features like the Express Checkout online ordering system and contactless vehicle maintenance options. Overall, Bert Ogden Cadillac receives high marks for its excellent customer service, wide selection of vehicles, and commitment to meeting the automotive needs of the South Texas region.
The staff at Cadillac are true professionals. They make all their clients feel like the most important people on the building. Only feed back is in the car wash. The quick quack automatic car wash shouldn’t do a better job then the dealership. Thank you all for all that you do!
August 2026
Great customer service. They were able to take care of a Recall on my Buick Encore GX 2021 from the Evaporative Emission Purge Pump within 2hrs. Thank you
August 2026
Excellent service dropped off vehicle on scheduled date had coffee and a pastry
