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December 2023 by Claudia Lopez
So yesterday I went it looking for a another vehicle, I went in knowing what I wanted in my price range so my monthly payment can come out to what I wanted, I’m not here to bash anyone so I’m not throwing under the bus anyone or mentioning names, the salesman’s where so helpful, we filtered out what we needed on the online inventory and this certain car came out , long story short i asked about it , evrything was positive and good, they took me to the other car lot down the street to test drive it , I was in love ! Well we sat down and only to come and tell me the price was wrong on the website and the monthly price went up , ugh I spent almost half a day there witch I’m pretty sure they knew what was wrong they could have told me since the beginning, I really lost trust in this place and I felt disappointed especially because I got referred there by a good friend now I don’t have a good to say about this place .
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November 2023 by lino Alvarez
Very bad customer service..They hang up on you when they don’t even know what they are talking about.. or even know why they are charging you extra..
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September 2023 by Sue Allen
Nice clean business, picked us up at home and took us back home, took more than one visit to solve the problem, too expensive
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July 2023 by Letty
Very disappointed on the service bought a car June 17.Had to leave car due to front glass had to be replace.Took car home June 21 same day the light of service engine came on. I text the sales person Martínez and said to take it in. Took it next day and service said it was the gas cap that was not tight light came off right there. Drove it home and light came back on took it it back that same day and they told us they are not able to check it since they are busy. Took it next day left it for hours to just let us know its a sensor that they had to take it to the Nissan dealer for service.Went to pick it up and took it home for the weekend. The following Monday drop it off so they could take it to get it fixed was told same day the car was going to be ready. At the end of the day come to find the the parts have to be order and they should be in Friday. We asked if we could get loan car to drive in the meantime. They told they would work getting one that was Monday and today Friday 6/30. I went to the Nissan were I was told the car was and it was not there the. I called the other Nissan dealership and the car was there waiting for the parts to be approved to be ordered. So all this week nothing was done by this time my text are being ignored by sales person .So no car fixed no loaner car they don’t care about there costumers they just want to sell and they forget to follow up on cars that they have already sold. So today I was told by the Manger he had to call Nissan for approval and they would get on it ASAP. I would not recommend this place they don’t take one seriously. They just want to sell and that’s all they care for. Well see how many more day until I get the car that I bought which has been in service more days than I’ve had it.
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April 2023 by Carol Graves
We bought our truck there drove a little saved a lot.. Mr Smith Your the best.. friendly no pressure great deal. Come check them out.. happy shopping..
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January 2023 by Krista Sandoval
I recently purchased two vehicles for my 2 boys and the salesman, Jesus (Porki) Hernandez, was excellent! He answered any questions I had and was of great service! I 100% recommend purchasing a vehicle at this location & going with Porki!!
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January 2023 by Tanya Nino
Great service and great people! Raul & everyone we worked with went above and beyond to get us a deal. Highly recommend going here for your next vehicle!
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January 2023 by Tom Ramirez
Thank you Jon Smith for the outstanding service and helping my son get into his new car. A+ to the staff and management at the Mission location. We will be back again, that’s for sure.
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January 2023 by Glenna Perry
we just bought a truck from Jesus Hernandez. He was a very capable sales rep. We did not feel pressured all. Answered our questions honestly. We would by from him again. Thank you for all your help.
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January 2023 by Emede Marr
I truly recommend this place ! Very professional! Everyone was nice from the beginning. Not pushy and HELPFUL! Raul Mendoza was amazing! Very understanding and gave me options. My whole experience was great I am very happy! ? Thank you for helping me get exactly what I picked! ????
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January 2023 by Angelica Diaz
Thank you for the purchase, John Smith you went above and beyond getting me approved, Love the vehicle thanks for the service it was fast and awesome with the kindness
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January 2023 by Will Anderson
Just do yourself a favor and go somewhere else absolutely by far the worst car buying experience I've ever had they will take your money and not honor anything they tell you. Trust me from experience go to any other dealership
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January 2023 by Becca
Raul Mendoza was an excellent sales consultant highly recommended ask for him also the manager George Castillo was very helpful even went the whole 10 yards made us coffee and they all made us feel like family
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January 2023 by J M
My wife and I came in today to trade in our vehicle for a new one, and customer service was excellent. Very friendly and professional!. Raul mendoza took real great care of us and at the end of the day, we walked out with 2 amazing vehicles!
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January 2023 by ruby sandoval
Most often people publish the bad, so I had to ensure these guys got credit. Jesus my salesman worked with me very patiently to make sure I walked out with the truck I always wanted. Mr. Castillo, the manager, very friendly with an open door policy. Mr. Cantu, in finance, put in the work to wrap up the best deal possible. These guys make you feel like family! I could not have asked for better service