Trek Bicycle Mission, also known as Bike Masters, is a reliable and customer-oriented bicycle shop. Customers praise the shop's proximity to their homes, as well as the excellent service they receive. The staff is helpful and accommodating, even assisting with repairs on strollers and odd-sized wheels. Customers appreciate the quick turnaround on repairs, allowing them to get back to their biking activities. However, one customer expressed dissatisfaction with the performance of their entry-level Trek Marlin 5 bike, citing issues with the brakes. Despite this, the shop is generally regarded as a Godsend for those in need of bicycle maintenance and repair services.
Great customer service. Friendly. Knowledgeable. Glad to have found them.
March 2024
The attention was amazing and the time of delivery very quickly
December 2023
Super!!! My husband bought his bike there and has had super rides. Today, he needed some repairs and they did them quickly so that he can bike tomorrow.
