CVS

Most Recent Comments

• April 2025 by Jo Ann Zamora
  The employee at register has made up rules on store returns. The lady at the register doesn't even know English and tried to school me on the return policy. I went with original receipt from a purchase I made the same day but at another CVS.
• April 2025 by Rose
  Manager not on the ball, Photo area full of inventory, no sign of any photo stuff going on here. Cashier doing the best she can up front. When asked she stated it was not working 😕
  Took my business down to competition.
• March 2025 by R Harris
  Poor customer service!! Items are not stocked according to online
• February 2025 by Marsha knight
  Little to no lighting in the parking lot at night.
  
  Their prescription prices were definitely higher than my local pharmacy.
• February 2025 by Karla Klarissa
  My insurance didn’t cover my prescription in another pharmacy where it was sent but was able to contact CVS Pharmacy and have them transfer it to this store. They were so quick and professional! Such a smooth process.
• November 2024 by Silvia Guidry
  friendly people at cvs pharmacy Conway ave
• October 2024 by Dalia De luna
  Excellent store
• August 2024 by Jen
  Extremely rude and disrespectful. You work at CVS, get a grip old man.
• July 2024 by Rosse Sandoval
  Very filthy in the store the products are not available, or simply the employee Rosa does not want to help the customers, she is so rude to the customers especially to the elderly, I was in the store and an elderly lady told her yes Could I please charge her since she did not know how to use the ATM or the ATM, and the Employee Rosa answered No, ma'am. You have to pay alone here, we do not have permission to charge, that's what the cash register was for so that the clients would not have to do anything. questions, anyway the lady customer left without her products because the Employee Pink Employee did not want to help her, after the lady left, she started talking about the clients together with another employee, a fat man, he was saying bad words, which to stop They want things from CVS if they don't know how it works and they better go to HEB and if they have cashiers. That pink employee is always rude. I don't know how she works there if she doesn't like doing her job. It's because of the clients that she has work, and then she doesn't leave any product for the clients. She saves the shampoo and then says there's no more. .
• July 2024 by Lizabeth Garza
  100% satisfaction guaranteed
• June 2024 by rc car cool
  I'm very satisfied with CVS customer service and employee I go shopping almost every day and I still come out with the big smile
• June 2024 by j Rg
  WARNING WARNING AND HEED IT, Also Look at the 1 star rating at the corporate level in Rhode Island, How do they stay open??
  Do not sign up for the care pass , for $5 a month.
  1) when you try to cancel they refuse to cancel without a big argument , they try to squeeze you for information , card number, address, etc... information they dont need, all they need is the phone number when you signed up.
  2) You pay $5 get $5 but their mark up is ridiculously high, cheaper at any other store or Walmart, so you really get nothing back.
  3) they are always out of stock, no product to buy on sale or dont stock it until the ad is over.
  4) Untrained staff
• May 2024 by Victoria De Leon
  CVS location: 2300 N Conway Ave
  Mission, TX 78574. Was directed by pharmacy that I needed to ask my questions about a product not being in stock to the retail part of CVS. After searching the whole store for an employee, no one was there. I went back to pharmacy who had to call someone twice ove intercom to come to front of store.
  
  The customer service representative was Rosa. I tried to ask her information in English and she said she could not speak to me in English. I asked her to call me someone who could or her Supervisor and she said, "No." I said, "then I will call, you can tell me the number in Spanish." She again said, "No." She understood everything I was saying to answer me with a resounding, "No." Then, leave.
  
  I was completely refused service and wasn't given a viable option at this location. Even when I was saying I will contact this person myself.
  
  I have never been given this kind of treatment at a CVS. It was direct refusal to provide customer service because I spoke English? Discrimination at its best.
  
  I feel bad for my parents who are elderly and may have experienced this treatment here in the past. We will be taking our business elsewhere.
• March 2024 by Andrea Radilla
  Excellent discounts!!!
• October 2023 by yesenia hernandez
  My mother and I picked up 4 toothpaste to purchase and as we were in our way to pay a cashier named Joseph told us we couldn’t “coupon” after 6 pm that it was a new rule set in place to have the store more “organized” as “couponers” always leave a bunch of things lying around. We were told we could not use our extrabucks and we could not buy items that make us receive extrabucks. As I was paying for my transaction it got voided in the self checkout out and then my receipt printed so it did go through. Then my mom was trying to pay for her toothpaste and was being told she couldn’t because she was gonna receive extrabucks. And that she could not use her extrabucks because it was past 6pm. So she had to pay from her own money even though she had 20$ in extrabucks in her acct. Terrible experience.