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“The UPS Store in Mission is always so quick to attend to customers, even on their busiest days. The people there are amazing and always helpful. I do wish the store hours were a little longer — even an extra 30 minutes would help — but other than that, they take great care of all my Amazon returns and make the process very easy. ?✨”
“They have made several shipments to me, I have been a customer for many years and always good treatment and attention, it is right next to the bridge, easy to get to.”
“Oscar was amazing at helping me out in less then 5 minutes everything went well & was able to make it on time to work would highly recommend anyone this location. Overall good experience!”
“Lyonel made my checkout super easy for my Amazon returns. This store is convenient to come to because of my location but I stay coming here because the staff is always so friendly and super helpful! Thank you Lyonel!”
“I like the service I get from mailbox USA they always receive my mail even had my package delivered really great service I’ve had them for a year no issues I give them 5 star highly recommend”
“Excellent customer service! Staff is always friendly and helpful with questions. Great service with fingerprinting and store also has a good variety of gift items for purchase. Highly recommend The Mailing Store!”
“I'm am to thankful to the lady that helped me! She answered all my questions and helped me through the process! The was so nice tok! Excellent customer service!!!!”
“Mail Pak has some of the best customer service around! Every time I walk in, I’m greeted with a smile, and the team is always so kind and ready to help. I often have to send multiple packages out for work, and they’re always so patient and efficient with the process. It’s rare to find a place where everyone consistently treats you with that level of positivity and care. Highly recommend!”
“5 star service from Chris at UPS, he went above and beyond for me after I lost my tracking number and was able to find it for me based on the date I dropped off the package.”
9:30AM - 3PM
1209 S 10th St, McAllen
Mailbox Centers
“I would like to give my highest praise and deepest appreciation to Ms. Christie Ramos for her truly exceptional customer service. From the moment I arrived, she demonstrated extraordinary patience, kindness, professionalism, and genuine care—qualities that are rare and invaluable. What made the experience even more remarkable was her ability to effortlessly manage the entire store by herself, all while 13 people were waiting in line, without once appearing overwhelmed or rushed.
Ms. Ramos handled every customer with calm confidence and respect, ensuring each person felt seen and valued. I was there for fingerprinting services and was experiencing difficulty with the machine. Ms. Ramos went above and beyond to assist me with fingerprint troubleshooting, taking the time to explain the process clearly and thoroughly until the issue was resolved. Her attentiveness and problem-solving skills were outstanding, and she never made me feel like a burden despite the demands placed on her.
Her performance is a textbook example of high-reliability organization principles in action—maintaining focus under pressure, prioritizing safety and accuracy, demonstrating resilience, and committing to excellence even in high-stress conditions. She showed remarkable situational awareness, adaptability, and accountability, all while delivering exceptional service with grace.
The store and the company as a whole are beyond blessed to have Ms. Christie Ramos. She embodies the epitome of what customer service should be. We truly need more wonderful, dedicated, and amazing people like her. She is an absolute asset, and her impact is felt immediately by everyone she serves. Ms. Ramos, if you read this, thank you for your amazing care and assistance.”
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“(Translated by Google) The person who attends you is very kind, always helps you fill out your letters for delivery... the prices are reasonable.(Original)La persona q te atiende es muy amable siempre te ayuda a llenar tus cartas para envío..los precios son razonables.”