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September 2023 by Jose Padilla
Received my shirts today and they are different shades of blue after waiting more than 5 weeks to receive my order ..... What a waste of time so much that they have a contract with the district couldn't do the one job correctly to get the " color correctly the school requested" !
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September 2023 by camera 1
After waiting a month in a half I received my order today and it's 3 different shades of blue ,you had a contract with the school( as per school request it's Royal blue) and you decided to pick your own colors navy blue seriously !!To top it of I'm still missing a shirt that is in "back-order".What a joke ?
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August 2023 by Jessica Maldonado
I personally went shopping to MCM to look for the right fit shirt for my daughter. They were so nice and allowed her to try on the different brand shirts they carried over her shirt. As a mom I greatly appreciated this! Little ones grow quickly. We love this experience and found the perfect match! Order is done and ready for pick up. First thing I notice is that it was a different brand. I ask if my daughter could try it on. It was super small! I pointed out that wasn’t the brand I ordered and pointed to the spiral where we could clearly see and read that it was Sports Authority brand. They go on to say that brand was out of stock. I asked when will it be back? They continue to inform that they won’t carry it anymore. I asked why wasn’t I called to confirm on the change or if I could come back and try the remaining brands they did have. So sad.
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August 2023 by BRENDA TORRES
They never pick up the phone and they are slow to process orders. I ordered my son's uniforms 3 weeks ago and still not ready for the 1st day of school.
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August 2023 by Willy Fuentes
Bad service the old lady thats working there has bad attitude towards customers gets frustrated right away i think she should retire!!!
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June 2023 by Netito Gonzalez
Bad service the lady never called me back for my shirts I ordered 5 only got 3 I went several times and supposedly they were back order .
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March 2023 by Mignonne Parisien
With regards to trophies, MCM on Conway should not be in business. I dealt with them for 2-3 years and they have never been able to provide an order on time and without mistakes. Furthermore, the quality of the inscription on trophies has been very poor to say the least. I will now go out of my way not to deal with MCM. I am now dealing with Premier Awards on 10th Street and what a difference. They provide quality workmanship and always on time.
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October 2022 by Anna Garza
Horrible service! Doors are locked and a mask is required, but they don’t provide any, it’s not mandatory anymore it’s optional… Never again will I give them my business very rude!
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October 2022 by Julie Veliz
They literally have the doors locked and will not open the door if you do not have a mask. The guy literally nodded his head no at me. Uhhh …. We’re in 2022, almost 2023. I don’t think I even own a mask anymore.The other reviews are right, very poor customer service here..
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October 2022 by Julie Herrera
If I could leave zero stars I would. Dealing with this place was the worst experience of my life. I have never been mistreated by a business like this. I believe the owner or manager’s name is Norma. She treated me horribly from the time I spent outside in the sun, sweating, waiting for someone to answer the door (because they won’t unlock it unless you have a mask on) until I was escorted out by her because she didn’t like that I told her she has bad customer service. She said I could call the health officials or leave a bad review on fb so that’s what I’ll do. Please don’t do business here. Read the other reviews. They are true! This lady treats customers poorly. She doesn’t seem to care about good customer service. This business doesn’t even deserve one star.
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October 2022 by JoAnn Mendez
Very poor customer service! I went in today to pick up an order and the olderly lady was yelling over the phone being rude to a customer! Not to mention the person that charged me was rude, she did not greet at all! place needs some management upgrade. I also asked if I could have a look at the shirts to see if they were going to fit my son and she just threw the bag infront of me and said nothing!! Horrible Customer Service on ALL staff.
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September 2022 by PassionateReviewer
Worst service ever here!Required mask, and wouldn't provide one. From my understanding if your requiring a mask you must provide one.Apart from that, went to buy a mask, and they refused us service.The school should find a new place to get their shirts.This place doesn't know how to run a business. They are supposed to provide good service no matter what, they need a lesson on customer service.
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September 2022 by Christian Guzman
Worst service ever here!Required mask, and wouldn't provide one. From my understanding if your requiring a mask you must provide one. They are rude and disrespectful. Time to email the mcisd. That they need to find a different business they can do business with because if I didn't have to I wouldn't do business here with them. I encourage every one to email the school board about.The school should find a new place to get their shirts.This place doesn't know how to run a business. They are supposed to provide good customer service no matter what.
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September 2022 by Erika Asbury
Customer service super rude tried calling to check on order but had busy dial. Asked lady if phone was working and her response was, yes I keep it busy because if I answer people's calls then I can't be putting in orders, ok. When picked up shirts they did not include logo of school which was not disclosed at sale, when I told her why would I even order shirts here if I didn't want them with logo her response was. Well you decided to come here and the fact that she said she had a list of parents that complained about the same thing and didn't see a problem wow.I did get my money back though. Never again with this people.
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September 2022 by MyanCam
Staff here is very friendly. Uniform shirts are only $10 each and they have a great selection of products. We will be going back for more shirts soon!