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January 2024 by Graciela
They cancelled our cards ! And didn’t issue us new ones ! They embarrassed us and made us late in our automatic bill pay they are the worst by far
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October 2023 by Kevin Tamez
Great service , friendly staff
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January 2021 by Jon Do
GREAT Customer Service!Notary Service, coin counting machine, exchange pesos, have international wires, deposit boxes, no long lines. The Go-To Bank
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October 2019 by Melba Miranda
Plains Capital Bank in Mission, Texas has the best and friendliness staff in the world. I’m so happy and pleased with the service and caring we get from all staff. Branch manager Josh Crabtree goes above and beyond to help me and our company. Thank you again Plains Capital Bank in Mission, Texas.
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October 2019 by Norma Parras
I have banked here for over 15 years they have always had excellent customer service. Mr.Joshua Crabtree has always helped me with my banking needs and has gone above and beyond for me.
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October 2019 by Martha Chapman
Not very helpful at all to explain things, and they make fun of you. I don't think I was being funny at all.
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March 2018 by Daniel Pastrana
Awesome service, very quick. Tony is the man
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February 2018 by Carmina Garcia
Horrible customer service. Big bank, desks empty. No one acknowledges anyone when they come in. 15-20 min wait and still no one helps or let's you know if they will. Driving extra 15 min to a McAllen branch.
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February 2015 by Beree Izaguirre
ATM Is always out of order
