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November 2024 by Ale penaa
Now spectrum is hiring debt collectors ?♀️ so everything it has is already very expensive and it doesn't even pull the phone or Internet signal, how are we going to have a good service if everything is very expensive
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October 2024 by Neri Magdalena Avalos
They serve you quickly and are very friendly
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October 2024 by O S
Manuel provided me with the best service I've ever had from Spectrum. Knowledgeable, friendly, and fast!
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October 2024 by Mario Martinez
Super full but fast services.
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October 2024 by Vanessa Rose
The WORST MOBILE experience I’ve ever experienced! Do NOT get any of the phones!! Buyers beware! They make unauthorized deactivations once a phone is PAID off!! so that your bill skyrockets! And the customer service is unprofessional and disrespectful! The supervisors hang up on you when you speak facts and give them break down on billing! And their warranty policy is the WORST! Don’t buy or finance any phones it’s a TRAP! And the internet always goes out all the time and customer service is the worst!!! Don’t get spectrum!!!! You’ll regret it!
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September 2024 by Aurelio Rodriguez
There's this little girl becuase she cant handle pressure. She can't even handle human communication. She bring her problems from home to work. It's written all over her face. Smile more and don't give that face of disgust and thinking your better. Thank you??
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August 2024 by Jesus Duran
I had service with Spectrum in two separate times probably all together would add about 10 years and always the same reason for me to leave them high prices and very bad customer service in their stores (usless places), I wish that the effort that their new contracts and cancelations personnel uses to convince one to buy or not to cancel were the same all over the company specially in the Spectrum stores for now I had to leave Spectrum again. See you for now
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August 2024 by Adriana Gutierrez
They don't serve you and the worst thing is, no matter how long you wait, they give priority to those who have an appointment.
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August 2024 by Julia Perez
Went to pay my bill 193.89 I give them 200 and they tell me I can't because they don't have change.
The employee laughing bad about other people asking why the bill went up. He is attending me and laughing like if he is making fun of me. Is just so sad and disrespectful ? ?
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August 2024 by karen rodriguez
Very bad experience here in this mission store. Rude employees, lack of costumer service knowledge, not willing to help costumers at all.
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July 2024 by Wendy Garcia
Super fast service!
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June 2024 by Cathy Tovar
Very expensive and does not work that great
Customer service sucks . Lower your prices . Will be getting out if this internet. Spectrum is overwhelmed!!!
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April 2024 by Cristina Rodriguez
Very bad and rude Customer Service one of the female employees was very rude to my elderly mother, who needed help with her cell phone . My mom said she was having problems with her cell phone which she had just bought and she said “ that’s your problem” then looked at her coworkers and laughed! Very rude disrespectful person they have there as Customer Service If I could, I put zero stars. They need to train well their employees or hire people With more empathy Towards people, especially elderly!!!
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March 2024 by Glenda Tinajero
Everyone here seems to have horrible customer service? Especially Dorris she attended to me and behaved rudely and unhelpful even though she is an employee there.
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March 2024 by Delia Curlin
Very bad customer service. One person being helped while 2 others stand behind counters doing nothing. And please don't patronize me by saying you are sorry because you are not.
