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August 2025 by Mike “Mikeflos Gaming Channel” Flo
The workers were fast. The line was long but the workers were fast in getting the people out. Very friendly employees
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August 2025 by Uvaldo Rosales
Very good staff and was able to attend super quick I didn’t have to wait long in line
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July 2025 by Raquel Castillo
Good service 👍
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June 2025 by Norma Elena Garcia
FAST SERVICE!!
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May 2025 by Yesenia Flores
I have never had an issue on deliveries but now the app says that there was a delivery attempt but no UPS truck has passed by and you call the possible store that it could have been taken and it looks like the phone is not working.
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May 2025 by Eliezer Balderdas
Employee have excellent attention with customers
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March 2025 by Gabriel Gonzalez
They always greet and are helpful with our needs
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March 2025 by Gabriel briones
Friendly staff!!
Great costumer service!!
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February 2025 by Lenora Juarez
Friendly fast efficient Staff
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February 2025 by Maricruz L.
I strongly advise against using this location if you want your packages to arrive safely and untampered with. We shipped a package from here on February 10, 2025, and what we received on February 13, 2025, was completely unacceptable.
The package originally contained a brand new Nintendo Switch in its sealed box with all accessories. However, upon arrival, the original box was missing, the device was used, scratched, and non-functional, and it was wrapped in bubble wrap instead. Even worse, the controllers had been swapped out for off-brand replacements.
This is a clear case of package tampering, and it’s beyond frustrating. If you value your shipments and expect them to arrive as they were sent, I highly recommend avoiding this location.
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February 2025 by Maria Hernandez
I sent out some brand new electronic to my sister in Georgia and somehow the electronics were switched out for old ones 🤔🤔 I also sent a money order through there and they never received it . ! Someone should investigate this location !!
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January 2025 by Ale M.
Sent a package to Canada and was getting notice that they would charge 220! Had to go through loops to be told to call the store I shipped from to correct this. But Kim was extremely helpful and resubmitted the correct information to customs and I'm very grateful for her. Thank you again Kim
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December 2024 by vanessa guzman
Excellent service and very knowledgeable employees
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November 2024 by Lucero
Go at your own risk.
No greeting no hello…nothing to acknowledge your existence.
Staff at this location needs a customer service refresher course.
Customer service was horrible, the young lady who assisted on 11/5/2024 was very rude.
Keep in my mother is an older lady she had never used UPS, thus she did not know the process.
She wanted to make sure her package was well taken care of since it is high value product, but never demanded anything, or made any comments, just looking to see if it was closed properly.
As she drops it off the lady hands her a paper says “here” and gives no explanation.
My mother had to ask her what the paper was if it was a receipt? Or what was it the young lady simply says “yes”.
I understand they are busy but honestly reading other reviews I see they tend to do this with older folks…again not the best customer service.
If you have time drive a few more minutes, go to the Nolana location…or any other.
My suggestion-
Address- 2812 W Nolana Ave Ste 140 McAllen, Tx 78504, the staff there is the best of the best.
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November 2024 by Daniel Leal
Store is closed as of 11/26/2024
