-
December 2023 by Eva K.
Almost all of the earlier reviews are very old. I cannot speak about what the service was like 6-9 years ago. However, I believe that this is the best rental car place anywhere around. I've been to so many and they are all horrible. At this location, all representatives have been wonderful and always took care of my needs. Plus, everyone has been gracious and professional. I have been renting vehicles from this location since the pandemic. I will always return here anytime I need a car rental.
-
November 2023 by Alvin
Very frustrating and disappointed rental experience. Car was too small with no headroom and poor legroom. It was unwashed. Upgrade I requested for a larger vehicle was unavailable. I was ripped off!
-
September 2023 by Mark McGee
The experience was poor. The front team desk members lack customer service. In addition, when making an attempt to pick up my moving truck the truck was rented out without being properly inspected. I was then notified that the truck could no longer be rented after the payment was collected. This experience has left me inconvenienced and stranded….also, I have to wait 24hr- 7 days before the refund is processed.
-
August 2023 by Keela Eldridge
Great place to rent a car from. Great customer service, cars are always clean and dependable on the road .. I was in an out . Not a long wait at all . Highly recommend. My entire family rent from here . Thanks Budget for get service always .
-
August 2023 by Jason VanCise
Best rental place I’ve ever been. The lady that worked there seems to be there most of the time and they better hang on to her. Super nice, hard working, very thorough.I have rented a lot of cars and a lot are pushy and rude. Would for sure rent here again.
-
June 2023 by Cyndi Lombardi
very busyMade Reservation at the Last minute, and still got in and out of there with no surprises , and quickly.car was immaculatedon't go any where else.this is your rental center.cyndi
-
April 2023 by Andrew Luvert
Tanisha is an amazing and very qualified manager. She handled several negative situations I experienced through reserving my rental vehicle with poise and professionalism! I'd highly recommend making a rental here.
-
March 2023 by Mario Ortega Sr
Having an agency that trusts you at your word that found tire damage was not my doing is exemplary. Trina in Houston save me from being wrongly billed as I reported it to her after getting up to speed to notice. Thank you ma’am!
-
February 2023 by Tasha Dade
Tanisha is the best! Always friendly and great customer service! Come rent a car from her, she's the best!
-
December 2022 by Alberto Gutierrez
Where do I start? Nothing but the BEST customer service! The cars are always clean, new & ready to go upon arrival. I am very happy with the fast & friendly service provided by Ms. Kelley. That is the main reason why I am a loyal customer to Budget/Avis. Budget definitely meets my expectations every time. Thank you, Ms. Kelley for always going above & beyond for us. ?
-
November 2022 by Michael Saenz
Exceptional customer service from the moment I walked in the door till the time i left. Fast and courteous! Thank you Mrs.Trina and Thank you Mr. Redd for being very helpful and getting me in and out.
-
October 2022 by TR TR
Tanisha was most helpful in getting our car changed out for us. She was extremely friendly and professional. She had us on our way quickly so we could spend time with family!
-
September 2022 by Shatina Robertson
Tanisha is extremely helpful! She’s efficient, courteous, and very professional! She works well under pressure. She goes above and beyond. I appreciate her service every time I’ve been there. She’s a great asset
-
September 2022 by Peter Cruickshank
Tanisha was outstanding ! She was working all by herself and still smiled the entiretime ! Went out of her way to make sure that we were pleased with our car.Will definitely return because of Tanisha !Thanks !!
-
September 2022 by VEllis Doberson
This location has been nothing but amazing. I appreciate all of their efforts and I would recommend them to anyone I know.Tanisha is very nice and she is a keeper.
