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March 2024 by lillian davis
All my expectations were met and my experience was positive! They provided excellent examples of good customer service!
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March 2024 by Neesha Desai
Both locations in Missouri City and one in Houston did great on both my Daughter's car and my car !!
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February 2024 by Vanessa M
Rude AA girl that works at the front desk in the mornings. I said good morning. She barely looks up with a puss on her face. Honestly, they need to put her in the back to file papers or something because she's bad for business. These people claim to not take Geico but have a Geico Express sign in the front. Talked to two different people on the phone who said they could do a certain job. I come in the next morning, the rude front desk girl says no and they only take scheduled insurance claims only. Does anyone know of any autobody shop that doesn't accept out-of-pocket payments? I mean seriously. Bad business. ?
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February 2024 by Larry King
This the second time using Caliber Collision for the repairs of my wife’s Lincoln Continental. I would recommend them for your repairs.
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January 2024 by Gautam Sachdev
Waited 3 business days for them to call to schedule an appointment to bring the vehicle for repairs. The lady never called back even after the insurance company spoke with Ryan. I am glad they don't have my business. If they can't even call back, it's not worth the hassle if any issues come up later. Glad to know it now then later.
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January 2024 by Gus Raynor
Wife was Extremely pleased with results ! Inside staff went above and beyond on our car. Everything was so easy. They had a rental car lined up and kept us posted on progress. I highly recommend Caliber Collision. 5 starts to entire operation !
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December 2023 by James Corey
Staff was friendly and kept me posted on every step being taken to reconstruct my vehicle to its original state. They provided updates about 2-3 times per week letting me know what stage of the process they were in. Very accommodating and respectful.
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December 2023 by Nicole Corey
Amazing service and work! My husband hit a deer one night and had extensive damage done to his car. Our insurance company recommended this business, and we were very pleased. They sent us daily updates on the work and made a stressful situation much more bearable. His car came back beautiful. The next day we noticed the heat wasn't working, and they immediately got it in and fixed it the next day. They stand by their work!
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December 2023 by Tonia Hatch Pringle
Great work.
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November 2023 by Joe Cortez
Excellent work and adequately informed of progress.Services: Painting
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November 2023 by Ashok Balasubramanyam
Great experience - efficient, competent, friendly, excellent communication.Service: Body & Trim
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October 2023 by Jonathan Griffinsr .
I stopped in to get a quote for my headlights to be buffed. Jessica and Juan took great care of me and did such a great job! They look amazing, Andy went out of his way to also replace my bulb in my headlamp which was not an easy task. For that I am externally grateful the employees at this locations are top notch! Darrell and Will also helped with the calibration on the headlight with protech.If you need help with your vehicle go see this team at Caliber MoCity.Service: Auto engine diagnostic
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October 2023 by Mark Williams
Wow ! Great work, great people and excellent communication. I have a paint that is a demanding color match and it is perfect. They went out of their way to make sure that my insurance company took fair care of me and that I had options.Best customer service I have ever had at a body shop and there work was as good as the very best I have ever had done. Robert and Terry? ( manager) were on top of it all.
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October 2023 by Judy Miller
My truck was handled with the utmost care I was kept informed every step of the way and delivery was on time has promised. Getting a rental car was seamless. Excellent company!!Services: Tires
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October 2023 by William Pumphrey
I was very pleased with the work. They kept me informed on when it would head to Paint then keeping me informed on the Completion date.
