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June 2025 by Kathleen Vandyke
I had a frustrating experience. The staff didn’t seem to listen or fully understand what they were doing, and they weren’t upfront about it. I had to visit three times just to get them the correct information for my insurance—something that should’ve been handled the first time. It wasn’t until my third visit that everything was finally understood. They either need more support or need to slow down and pay closer attention. While the location is convenient, the service is very hit or miss.
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June 2025 by Devyn K
Rude and not helpful in the slightest. Seem to forget that some people have urgent needs for their medication. And don’t even try calling over the phone, you’ll never get routed to a real person. We’ll be going to HEB from now on.
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May 2025 by Zikar Zaour
I like the service and team in this CVS location among the other locations. Their pharmacy personnel are also very friendly!
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April 2025 by Gus Raynor
Brenda and her team earned 5 stars a long time ago! I’m just saying this is the best team I’ve ever had the pleasure of doing business with ! Thank you Sienna CVS at the back 😀
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April 2025 by Nixon Mathew
Avoid at all costs! The pharmacist is one of the rudest people I have ever met. I saw the bad reviews and wanted to give a chance anyway because the location is convenient, but I will never be back.
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January 2024 by Carlos Yeguez
Really nice people around the store. Clean location and offering help during my time there. Got my attention the pharmacist with so many customers, some of themgiving her hard time and she never stop smiling and being polite. Definitely a good experience there!
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December 2023 by Gregory Green
There is nothing that needs to be done at this time CVS in Sienna is excellent.
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December 2023 by Berenice Cedillo
This location has always been helpful since I started going here after I moved in the neighborhood.
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August 2023 by David Andrus
Extremely disappointed with the service here. I don't know if communication needs to improve, or staff does, but prescriptions are frequently "ready" only for them to not be ready for at least another hour when you get there.
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August 2023 by Google user
Extremely disappointed with the service here. I don't know if communication needs to improve, or staff does, but prescriptions are frequently \\\"ready\\\" only for them to not be ready for at least another hour when you get there.
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December 2022 by Rebecca B
Arrived at the drive up pickup at 5:57 for my prescription. The car in front of me drove off at 6:02 and I pulled up to the window and the pharmacist told me they were closed and open tomorrow at 8 AM, then walked away. It was rude that I waited only for them to not even show a concern. The customer service at this location has always been the absolute worst. If not for the closeness to my home, I would NEVER go here.
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December 2022 by Hester Gauche
The Pharmacy service is amazing. They are so helpful and organized even during Covid, vaccine administration and phones ringing. I have the greatest admiration for them staying focused and friendly under pressure.
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August 2022 by Reba Boz
Arrived at the drive up pickup at 5:57 for my prescription. The car in front of me drove off at 6:02 and I pulled up to the window and the pharmacist told me they were closed and open tomorrow at 8 AM, then walked away. It was rude that I waited only for them to not even show a concern. The customer service at this location has always been the absolute worst. If not for the closeness to my home, I would NEVER go here.
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July 2022 by Ökkeş Taha Küçükdağlı
We made an appointment for my child’s Covid vaccine. We had arrived to there 30 min before. The pharmacist said that you have to wait. My child was afraid. That’s why I asked her to do it a few minutes ago. But , unfortunately she didn’t help us for this situation. she told us we had to sit and wait for it. My son's first vaccination experience was very bad because of this behavior of the pharmacist. Although a man did not have an appointment while we were waiting, she vaccinated before us. I condemn this behavior.
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June 2022 by Emily Smith
Worse customer service and very rude pharmacist. I’ve been here multiple times and she’s never happy. Makes me sad for her. Today she was leaving rude messages on patient’s voice mails for not showing up for their second doses of the Covid shots
