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May 2025 by Xuan Loc Tran
The checkout process was seamless for a holiday weekend with a long line. Shoutout to Jacob for his patience. Do recommend!
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May 2025 by Michael Frankel
Great customer service. Always friendly and helpful
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May 2025 by Syed Zafar
Not welcomed
Every one was preoccupied with no customer around
Afterwards one person attended with very limited option available
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May 2025 by Yazmin Silva
Jose was very helpful, I recommend this location.
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May 2025 by Joby Jo
Clean and good condition car
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May 2025 by Sima Bhakta
Car was given to me still dirty. Debris near the gear shift and saw a fry sitting under the drivers seat when I opened the back door. They did reach out to see if I was satisfied with the rental and when I mentioned how it was not clean when they gave it to me they did say I could bring it back to have cleaned but it should have been clean in the first place. That should really be standard practice. I was also charged nearly $7 when I accidently took 1 toll that should have cost less than $2 and they said they could not refund me.
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May 2025 by Naveen Edakkat
Excellent customer service. Hassle free rental process.
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May 2025 by Jomarga Thompkins
Great customer service. Check in and out was smooth.
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May 2025 by Kevin Vaughn
The staff is very professional, extremely polite and amazingly efficient. I would highly recommend this location for all your rental needs. Thank you all! 💯
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April 2025 by Ron M
I needed a medium size SUV on a very short notice on a Saturday and they came through. The staff were very polite, professional and courteous...very customer focused. My car was dirty on the outside but it was raining so it didn't matter. The price was just OK but I wasn't complaining being that it was all I could get at the time.
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April 2025 by The Momshell
Had a great experience with my rental car at this location. They were very quick and efficient. They were friendly and delivered what they promised.
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April 2025 by O R
Nice people but this female was inappropriately dressed not for professional environment. I was very uncomfortable having to look at her while waiting on me. Judging by some of the other patrons who were married couples and older couples they were equally embarrassed. Everyone tried to look away while conducting business but each time she bent over, got up to walk she was bouncing and moving all over the place and that sweater top kept coming down. Do better with your female employees Enterprise!
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March 2025 by Jason Esquivel
Always the best experience. Love my go to rental company and location. You always put me in exactly what I’m needing and looking for. Thank you!
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March 2025 by bob wang
Great service. The staff are friendly and efficient! Every time we visit Sugarland, we would rent a car from this site because it provides various choices of cars with reasonable prices. This time, we've met Eric Alcee, a nice and helpful young guy who had helped us through the entire process - a pleasant experience. We do hope the next time we visit Sugarland, he will still be here to assist us 😉
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March 2025 by Chuan Wang
This is my 3rd time to rent a car with Enterprise. First time in Sugar Land, not very pleased with personnel there. 2nd time in forgot the city name, not too bad. 3rd time in Missouri City, Tx. This time really impressed me.
Eric Alcee is our representative, he is a humble young man, his customer service is superb! He even provided shuttle service after I returned the car, save me a lot of trouble.
Good Job Eric, hope next time I come to visit Sugar Land will meet you again!
