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March 2024 by Andetricha Binkley
She was very helpful, knowledgeable and kind. Explained things very well, answered my questions truthfully. I am happy with the service that was provided to me today.
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March 2024 by audra scott
Amazing customer service. Joanne was very sweet and helpful! (Hopefully I spelled her name correctly)
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February 2024 by Ryan Bartram
Great facility and great management!
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January 2024 by Richard Hensch
Great facility! Well maintained and well staffed. Would use again!
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December 2023 by Angi Hillin
This is the second time I've used them for temporary storage. They've been great both times. Very friendly, and I feel comfortable using them to store my belongings.
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December 2023 by Gary Gibbs
Since I can't find the listing for Extra Space Storage, I'm assuming this is the correct one. We have had our storage unit here for several years. Extra Space took over a few months ago and when I went to pay the monthly fee, it showed the price had gone up 60%. I called on November 23rd and left a message. JoAnn called back the next day and told her what was going on and she said that was incorrect there was some error or glitch in the system and she would get it straightened out. Over a week later and now they are telling us that the $200 NEW rental was correct!!!! How can you make a 60% increase and not even send any kind of notice!!!!! This is absolutely horrible customer service and I would have given them a zero rating if possible!!!!! Inexcusable!!!!!!!
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December 2023 by Pamela Joyner
David goes above and beyond to take care of his customers, and his hard work is much appreciated!
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November 2023 by Netty Lopez
Toniea was great! Easy process!
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November 2023 by John Banks
Customer service was excellent on accommodating me with the proper unit to store my things. Toniea helped me onsite to decide the proper size unit I needed. Thanks to the whole team.
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October 2023 by Anne Howard
I had our personal items for a total of 14 years at Life Storage - Missouri City TX location (which originally was Uncle Bob's Storage). Other than one particular employee I had superior service, understanding, and assistance throughout the 14 years. Even when there were a year or two when hurricane's hit in the area they went above and beyond to inform me everything was fine. I left our items in their storage facility while we had to move to VA when the storms hit, the management team always was concerned about our storage unit and would check to make sure all was still safe and not ruined.This past April we moved back to Texas but relocated to the Longview area due to my husband's health. We notified Joanna (the current manager) and her team there and informed we would be vacating but I had a special concern that she willing assisted us with. I couldn't be happier with all of the management teams (except for one) over the past 14 years.I highly recommend them if you would need a caring and responsible team and storage facility for your needs either for short term or like ours which was long term. My husband and I will definitely miss them and their wonderful staff. Thank you so much Johanna for caring so much & all your help!Anne & Steve Howard
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September 2023 by William Miller
Fantastic service. My wife and I have used Life Storage for the past few years. We always felt that are stored items were secure. The facility is clean and safe, and the service provided is wonderful. We will definitely be using Life Storage again if the need arises.
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July 2023 by Two Bigeyes (2Bigeyes)
I can’t say enough of what a first class storage facility that Life Storage is.I had a locker in there for almost 20 yrs.The facility was meticulously maintained.Security was top notch.The Management and Staff very professional, courteous and helpful at all times.NEVER a problem!!
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July 2023 by Solomon Delaney
Joeanne was very helpful when we purchased our new storage space. Very professional. We look forward to being here.
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May 2023 by Ileana Quirch
I had my stuff in a great space for almost 13 years! Yesterday was move out day I can't say enough about the service moving in, during the 13 years and moving out! The space was large and clean, it accommodated all of my furniture +, perfectly. The price was right and David could not have made it any easier on move out day. I can't say enough about Life Storage, I would recommend it to anyone in a heartbeat
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May 2023 by William Guerrero
David has always been a great help! I highly recommend for your storage place!
