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February 2024 by Raywood Landry
They were unable to help me, with my phone
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January 2024 by Ari C.
Anthony and his team are top-notch. They are very thorough and provide excellent service!
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January 2024 by Oge Mobuogwu
First time I came to this store I regretted it immediately. Now that my return is done, I've decided I'll never set foot here again. Be prepared to spend all day here. And with unfriendly staff too. Sigh.
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January 2024 by Carla María Garcia
Terrible customer service. It's a waste of time going to agencies. They don't solve.
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January 2024 by V. P.
Great experience buying another cell phone.
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December 2023 by Mysterious Blinks
The wait time is horrible before you are spoken to and also not so good customer service.
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November 2023 by mauricio calderon
The just hire a mexican girl that asks gangster she's already mad when she sees costumers. We ask her about the galaxies phone's if they were good and she's like I know I have an iPhone wareba you wanna bring outside lol it was getto the way she treats clients this store is typically full but now it was empty I wonder why
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November 2023 by Elizabeth george
Dont fall for them. They will rip you off. They would say all nice things but when bill comes its more that what they said.
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October 2023 by Adan D.
Don't go to this t mobile, I went for a simple phone number change and ended up months of headaches. They added a new line instead, probably to get commission, (even the call center agree) I had to redo the whole process and and I don't care if this is the closest store, will definitely go to another location.
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October 2023 by Doug Gerhardt
If you have nothing to do. Feel free to come to this store and wait like a piece of furniture.When u walk in nobody greets you. There is one clerk 6 people waiting. I would recommend bring a bagged lunch so you have something to eat.
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September 2023 by Emily Arevalo
Had a horrible experience with KAYY they just want to take your money to get commission they don’t really care about they sell you they didn’t even ask me if I wanted chargers which each were $40 they just threw it in my bag.!!!!! Was very upset and won’t ever go back !
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September 2023 by Paula Lobo
We had to get a new phone and even though it was past close Anthony made sure that we got the perfect phone and the best deal that we could get . The staff was very kind and patient even though it was past closing they were all very understanding. I will highly recommend this location.
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August 2023 by Vanessa Hamor
This is the worst service I got from T-Mobile and I’ve been with them for years. Their staff lied to me and she add things that she said it’s free because I get a $130 credit. I end up paying more and received my monthly bill $60.00 more. See other reviews for this location .
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August 2023 by Murlette Alexander
T mobile sienna location is great serviceKay was great she halp me and made me feel comfortable and did everything to satisfy meWill always go to this location thank you T-Mobile Sienna
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July 2023 by Daniel Hall
By far the worst tmobile store i have ever been to and it aint even close! Long lines and extremely bad customer service! If you want to wait for a hour or two just to receive help, this definitely your spot! Imagine mixing short staff with bad customer service skills on top of long lines/lots of customers! Then you'll get a good idea of this place! Needs a new store owner, it starts from the top!
