Verizon is a telecommunications company that offers cell phones, wireless plans, and accessories. The staff is generally knowledgeable, friendly, and professional, making the experience of upgrading or disconnecting lines easy and quick. However, some customers have reported that the staff sometimes struggles to troubleshoot issues with phones or provide helpful suggestions. Despite this, the company is praised for its selection of phone accessories and the overall quality of its services.
Thank you for being so patient in me getting my new phone. Your staff was very helpful and she explained all to me. Also, told me if I needed any help just to walk in and they would be glad to help me.
February 2026
I had the absolute best experience last Friday when upgrading my phone. The staff was friendly and helpful making the whole process so easy!
December 2025
Out standing customer support very friendly staff they was quick to help me out and didint try to oversell me like one of the midland stores straight to the point nd honest highly recommend.!!!
