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March 2024 by John Young
Have been here before and it's extremely slow, but there was only 2 cars in drive through and a nearly empty dining room so figured shouldn't take too long. Waited over 25 minutes and not a single car had received their food. When we finally got the food 3 of the 4 of the sandwiches were made wrong. Gave it two stars for atmosphere because staff was friendly at least
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March 2024 by Belle G
Ppl were very nice and
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March 2024 by Thomas G.
My son loves to stop and get a chicken biscuit before school. The time to wait gets worse every time we come so switching back to the donut shop. Fast food should be fast.
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February 2024 by Be Real
This has to be the slowest food place I’ve ever been to, this is the third time I’ve waited forever in the drive through with only two other people in line both times, they take 5-10 minutes to even ask for your order at the speaker and tonight they told me they didn’t have the stuff to make my milkshakes and didn’t give me a refund just told me to come back tomorrow and get them. This is ridiculous!
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February 2024 by K Köhler
SLOW SLOW SLOW.Update : still slow, order ketchup when you walk up to the counter otherwise they're not going to bring it to you.Also don't expect mayonnaise if you order it.
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January 2024 by Chris Giron
Was missing half my meal; inconsiderate
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January 2024 by Santina Franklin
Cold wings, no spicy ketchup, soggy fries - total
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January 2024 by Billy Hinkle
Slowest drive-thru in Texas.Waited 34 minutes for a chicken sandwich. Second window handed by the bag and did not say a single word. Never again. Nope.
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January 2024 by Nickolas
Food takes forever and is cold and stale tasting or over salty.
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January 2024 by Ginger Alexander
It's sad to say burger was not fresh. Meat tasted like they reheated it in the microwave. I asked for everything on the burger. It had very little lettuce, no onion, and no pickles and no mustard on the top bun. I used to love Whataburger, but this franchise has let me down on several occasions. I don't think I will go back.
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January 2024 by Bradley Smith
Great food need to clean lobby better someone split a drink and no one cleaned it
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December 2023 by Bryan Ehrhart
Today, I visited the dining area to place an order for my son. While waiting for the food, I observed a woman in the Drive-Thru sucking her thumb while preparing drinks and packaging fries. I brought this to the attention of the manager, Fred, but he dismissed it. Additionally, I noticed the front register staff handling drinks with bare hands inside the cup, which were likely in contact with money. It's concerning, and I hope nobody falls ill from their food.Location: Mont Belvieu, Texas
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December 2023 by Cristo Romero
We were disappointed to find our order incomplete at Whataburger – missing the large fries we paid for and the gravy we requested for our chicken strips. This recurring issue has made our overall experience quite unsatisfactory. I specifically chose Whataburger for the craving of gravy, but this letdown has been a recurring problem. We kindly request a refund and urge improvement in order accuracy.
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December 2023 by Bryan E.
Today, I visited the dining area to place an order for my son. While waiting for the food, I observed a woman in the Drive-Thru sucking her thumb while preparing drinks and packaging fries. I brought this to the attention of the manager, Fred, but he dismissed it. Additionally, I noticed the front register staff handling drinks with bare hands, which were likely in contact with money. It's concerning, and I hope nobody falls ill from their food. Location: Mont Belvieu, Texas
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December 2023 by Bryan Cizmar
They seem very friendly when you come in or go through the drive thru, but the service is very slow, even when they’re not apparently busy with customers. The food is sub-par for Whataburger and their breakfast is usually very lousy.