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January 2023 by Christina Ibarra
The team was excellent and the process painless. I will be using All Pro, again!Service: A/C system maintenance
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December 2022 by Melissa E
We purchased a 3 year old home in April and had All Pro come out to check and service the AC. They went into the attic and checked the outside unit etc. They showed that the freon was low and said that doesn't make sense for a unit that's less than 3 years old. They said they couldn't find a leak in the system. We paid for the freon (which isn't cheap) and even upgraded to their annual service plan. Three months later they call to schedule a service before the cooler weather settles in. They come out and suddenly we need $5000 in work. We have a coil leak, need a UV system installed - the works. I asked how this made any sense since they were out here three months prior and there were no issues. The supervisor calls me and tells me this is completely normal for systems 2-5 years into them, for a coil leak, to happen. I asked why, if this is common knowledge to them, they didn't fix the coil leak when they came out the first time. I then said "our system should be under warranty because it's new" and he said "yes, the coil is under warranty but we charge $1800 to install the coil. They said it takes less than an hour to put the coil on but they charge us for paperwork in excess of $400 an hour for the warranty replacement. I told them this makes no sense at all and I am very angry and disappointed that this was not discussed when they came out the first time. He said he would talk to his supervisors and would call me back immediately. It's been 6 weeks with no call back. Avoid this company and their unprofessionalism - especially when they call you to do "service" which will actually be a ridiculous bill you didn't have earlier. Terrible.
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October 2022 by J C
Tim was on time, very thorough, made recommendations without any hard sales pitchService: Heating system maintenance
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October 2022 by Darlene Mckinney
Tim came out and fixed my ac he was great a definite asset to your company and the same day service was outstanding. Will definitely refer everyone I know to youService: Repair HVAC
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August 2022 by A & B Metals
Everyone from 1st call to completion of work are professional and courteous. Tim was very knowledgeable, show me everything and explain how things worked and what was wrong. Completed work and was a great! Thanks for responding and taking care of our needs.Tamara RobertsonService: A/C system repair
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August 2022 by Ronald Moy
Our entire system was replaced. Excellent service, price and attention to detail! We upgraded to a better filtration system! Use this company with confidence!Service: Heating system installation
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August 2022 by Travis McDermott
Thanks again, Rocky and Tim. We appreciate the quick response and repair. Has been a good experience every time we call All Pro.Services: Install thermostat
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June 2022 by JandT Furman
Great service and worked within our budget. We have purchased 2 units now and have been pleased. Very professional servicemen.Services: Install AC
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June 2022 by Grace Chong Grace
One of the A/C unit is not fully functioning. Technician discovered there is refrigerant leaks and shortage of refrigerant in the both units. They will come out next week to repair their findings. They were very through inspecting the units. So far I am very satisfied with their service rendered to us.Services: A/C system repair
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May 2022 by Andrew Hall
Great and quick service … will be using them in the future
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May 2022 by Brad K.
Excellent!
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May 2022 by Debbie Stofcheck
just had a new unit installed. They did a good job. they have always been on time and reliable. Definitely recommend them.
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March 2022 by Derrilyn Babin
Tim came out to diagnose a problem with one of my units. He was in and out in no time. I got quick, professional service, who doesn’t love that!
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February 2022 by Jael Karl
Sensor went out on our heater. They got the part, and had it fixed in a day!!! Great communication with calls and texts letting us know appt times and when they were on there way!Services: Heating system repair
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January 2022 by Diana Lloyd
Tim did an outstanding job evaluating my hvac unit. 5 stars for providing excellent service and his ability to communicate.
