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February 2024 by vicki parks
We have used Bridgeway several times and have found them to be extremely efficient, knowledgeable and fair. From Donna at the front desk to the techs to Dr. Buchanan, our border collie, Panda, and her human parents have nothing but praise for the entire staff. Definitely 5Star! Thank you, Bridgeway!!
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January 2024 by Deborah Mason
They are very expensive and their target treatments were way off. The X-ray I understand for obstruction possibilities, but to add more costs to send off X-rays. Gave me high dollar feed when the complaint was my dog was not eating or drinking. I would rather of had a fecal and blood test instead of food he was not going to eat. $550 later, my dog is still very ill. Finding a more experienced vet.
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November 2023 by MrSport1919
My wife took our dog there and my mom was supposed to pay. My mom called to arrange the payment over the phone the day before since she was going to another state and she mentioned this to the clerk. The next day after the examination, they sent my wife home with the dog. Within an hour they called and stated that they couldn’t charge the card, and that they couldn’t get a hold of my mom. We answered the phone and explained the situation and asked them to wait. They called again the next day and demanded the payment ( which we understand) we called back and again, explained that mom still out of state and will be back tomorrow, if needed we will use my card - we told them this. They then texted my wife and said that they must receive the payment tomorrow or they will report this to the police. Mind you this is just yesterday! We have been answering the phone even called back and offer to pay with my card! They still threatening my wife! This is very uncalled for, all about money and nothing else. What a shame! It was their mistake that the put the credit card wrong, not ours and they shamed us like a criminal that will run without paying. If I have a bad intention not to pay, why in the world would I answered the phone even called back??? Disgusted.
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April 2023 by Cynthia Burgess
We love Bridgeway! Dr Shana Buchanan is the absolute best! She is kind, caring and very professional. We have been going to her for chiropractic treatment for our dachshund who hurt his back and couldn't walk. Now he's running around like it never happened! She has also treated our other dachshunds with kindness and compassion. Highly recommend!!
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January 2023 by Erin Elizabeth
They were fast, wonderful, thorough and my dog loved them! I will be making this our vet! Thank you!
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January 2023 by Malynda King
The staff are always very nice and enjoy playing with the fur babies... my pooch gives them 2 'dew claws' up, especially the squeeze-cheese treat at the end ?????
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December 2022 by D K
My dog is not a fan of any vet, but Dr. Buchanan and her wonderful staff makes her feel calmer and happier than she has felt elsewhere. Dr. Buchanan is very knowledgeable and takes time to listen and explain. Highly recommend!
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November 2022 by Kay W
Best vet in Montgomery/Conroe area hands down! Love Dr. Buchanan
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April 2022 by Angela Fallwell
Bridgeway is great! I can't remember if Chelsea works there as well? But she is an amazing vet tech. Doctors were kind and took their time woth us.
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April 2022 by Matt Kirkpatrick
Recently started bringing our K9 family members here, scheduling is great, prices for services are good, and all the staff is super nice. They've sent handwritten welcome cards each time we brought a new furry family member there, very personable!
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April 2022 by Paula Prickett
I love the care and attention Dr. B gives my dogs and she's SO tolerant with my crazy pups!
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April 2022 by Jody Adams McFarland
Always great service and friendly smiles!!
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February 2022 by elizabeth burchell
My doggo Duke went in for a consultation for atrophy in his right leg. Dr. Michelle spent so much time with him, giving a full neurological exam. He had x- rays and she spent 40 minutes after hours explaining the results. She is ABSOLUTELY amazing!!!My other doggo has high anxiety at the vet. The staff was so kind and patient with her during her first exam. She felt safe, which is my highest priority.I chose Bridgeway because of the location. I choose Bridgeway now, because they provide excellent care.
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November 2021 by Richard Wiese
Dr. Michelle is a top notch Dr. in the veterinary field. She is knowledgeable, great bedside manner, gentle with your fur baby, and offers information for a full understanding of your pet's malady. She is the best we've seen in many years of having fur babies.
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November 2021 by Joanne Humphrey
I normally go to Western Hills but how to take this appointment because my dog had blood in his urine. I've never been here before and I was 15 minutes late to due to GPS issues. My appointment was canceled with no regard for the health of my pet.
