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November 2023 by James Shaffer
Closed on a home 8/23 and still do not have a key to a mailbox in the multi-unit box. Call and they blame the Builder, the Contractor blames USPS. Go to USPS and they blame supplier because they don't have keys. 3 months of finger pointing and no mailbox.
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November 2023 by RT23
Today, hundreds of dollars worth of Christmas presents were delivered to my neighbors house. Thankfully, we are friends with them, and they immediately called to let us know what happened. I'm sure it was an honest mistake, but it's not the first time this has happened, just the most expensive.
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September 2023 by Candace F.
Very pleased with my visit. Ezell Green helped me today. He went above and beyond. I ran late unloading my car to bring in my mail. By the time I got back to the door, it was locked and closed. I didn't realize they were closing at 4:30. He still allowed me to send my items and was very gracious and patient.
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July 2023 by J Daniels
I'm waiting for a letter from my employer that had to be signed for. The delivery person drives up to my mail box puts the mail in and drives off. I watched her from my front window.I walk out to get the mail and see the notice that we weren't home when they tried to deliver the letter.That's a flat out lie!!!She never even got out of her vehicle or tried to deliver the letter. We were home. Now I have to drive to the post office next week to retrieve my letter.Terrible service.
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January 2023 by David Bond
Went there to get my locks changed and got exceptional service from Jerrod (hopefully spelled correctly) plus lots of insightful tips, and John my route professional was ready to change locks same day, super friendly as always and has assisted through the whole process!
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January 2023 by Khadiah G.
Extremely unprofessional. Had someone call me back with No Caller ID after a complaint about my mail not coming to the proper mail box. Was told it’s because I put my unit number on my mail and that’s not a part of my address. If you know the unit number means the mailbox than put the correct mail in the correct Apt number slot ! It could all be so simple. Who runs this place ?! Shut it down and start all over again. Will be taking my complaints to some higher ups ,completely ridiculous way of treating the community. Should be ashamed of yourselves.
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December 2022 by mpk1414
I'm really glad we bail these losers out every year with billions of tax dollars. They don't even have a drop box for packages.
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November 2022 by Virginia Buckley
I have video proof of no packages being left at my door and my neighbor has video proof of no packages being put in parcel locker. The delivery person takes all packages of value and marks them that he dropped them off 4 hrs or more before the time that he comes. I have made formal complaints. The manager there said she spoke to him and closed the case. Brushes me off all the way. They d she actually td me to order more so they would get handled correctly. Now I go above her head. I am also contacting the news station and the police. Several hundred dollars of my daughter's .clothes gone for her birthday. Worthless individuals steal from people. Isn't it a federal offense to tamper with someone's mail still. Or did that change recently. They need a new manager and definitely a new delivery driver for Montgomery/Dobbin area. I will be making a complaint everyday until my issue is resolved, that way it is fresh for management to see.
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November 2022 by Gini Wilson
I have video proof of no packages being left at my door and my neighbor has video proof of no packages being put in parcel locker. The delivery person takes all packages of value and marks them that he dropped them off 4 hrs or more before the time that he comes. I have made formal complaints. The manager there said she spoke to him and closed the case. Brushes me off all the way. They d she actually td me to order more so they would get handled correctly. Now I go above her head. I am also contacting the news station and the police. Several hundred dollars of my daughter's .clothes gone for her birthday. Worthless individuals steal from people. Isn't it a federal offense to tamper with someone's mail still. Or did that change recently. They need a new manager and definitely a new delivery driver for Montgomery/Dobbin area. I will be making a complaint everyday until my issue is resolved, that way it is fresh for management to see.
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July 2022 by Jay Fernandez
I can’t say enough about the new Postmaster! She was such a nice and helpful lady today with the issue that I had. Today, apparently was her first day there and she quickly dismissed a problem employee and took over to help get me my package. Thank you to her times a million and welcome to Montgomery!
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July 2022 by Julia Kolodziej Grissom
Individuals that service the Montgomery location are congenial and work hard to offer the best possible service in mailing and delivery needs. My only problem was difficulty in communicating with the office, via phone, to reinstate delivery following hold notification.
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June 2022 by Andrea Johnson
I have never encountered such rudeness at a Post Office before. The attitude and eye rolling by the clerk when I was simply asking questions regarding our mail was so unprofessional. How they manage to keep their jobs while being so nasty is beyond me. I will go out of my way to NOT go to this place. I’ll drive farther away where I get courteous service.
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January 2022 by Christian F.
The staff here on the weekends is great. I never have any problems with shipping my items. Thank you all for the great service!!
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October 2021 by Scott D.
Worst place ever!! Rudeness is an understatement. We are we the people paying for such terrible service?
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May 2021 by Alpha Elite Performance
This is the absolute worst usps. Since moving our business here we've had to repeatedly call for "scheduled" pick ups. They've missed a few pick ups and we've had more packages not make it to their destination than when we did in San Diego. And we've only been in our new facility 4 months. Constant bad reviews will be written about this location until its fixed.
