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April 2023 by AAA Storage Hillside
This company operate very unprofessionally they sold all contents of our units without notifying us by certified ,phone or emailing and that required by law.Before selling a unit reasonable attempts to contact the Tenant should be performedOur unit was not behind in rent or insurance.the error on our part was one unit was one was listed wrong the other unit was listed correctly.When we went to move out or units it was noted the locks had been cut .After we contacted the office we were advised to remove the locks that were placed on the units Both units were empty. When you sell a unit you do not put a customer lock on an empty unit.We noticed some of our property was scattered in the driveway and carport area of the apartment adjacent to the units.I have tried numerous times to get information reference our property and after many attempts were told there was nothing 10 Federal storage could do about.There was very expensive items in the units we wanted to contact the buyer trying to get our items back, However the management refuses to help usTo my knowledge this was not a public advertised sale as legally they should be.I am still attempting to get upper management to contact me the sooner the better as our property will be sold by the buyerI have been in the storage business for over 20 years and this is not the way to run a business professionally .
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November 2022 by David Grimmer
Clean but a little more than I expected.
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July 2022 by janice talcott
This is a Wonderful place to store your RV etc. The management are Very nice, helpful and easy to work with. The facility is Safe and I would recomend to all.
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May 2022 by Rick Leeth
Friendly Service. Responsive on phone calls. Easy accessClean units with interior light on timer.
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March 2022 by Aaron Chadwick
Woodforest Storage provided us with exactly what we needed at a fair market value price! We could not have been happier with both the service the facilities offered and the ease of going in and out to get our stuff. They made the check in process easy and the checking out process even easier. If we ever need storage units again we will definitely be coming here for that service! Thank you, SIGN an extremely happy customer!
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January 2022 by James Pierce
This place is a reminder to me of the way business used to be done. It's no chain. Billy & Jean Wilder own and operate the business and we're we'r welcoming to me. She inquired about whether I was a Veteran. I am and she gave me a discount. She didn't have to ask. The location is more than your conventional Storage facility. They have the ability to store almost anything and the place is locked down after 10 pm. I was able to quiet a noisy come machine they had out front and they asked me how much I'd like for fixing it. I said it was free because I wanted to get off on the right foot with them. They appreciated that. When all was said and done, they gave me a better than expected deal on my first month's rent. It was unexpected and because of their kindness, I would welcome any chance to help them again going forward. Check Woodforest Storage out if you near Conroe or the woodlands. It's a hidden gemJim Pierce
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December 2021 by Dan Phillips
Great experience. Friendly and knowledgeable staff. We feel it is very secure. Recommend.
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November 2021 by Jimmy Ward
very helpful staff, especially when I made a last minute change to our storage units. It was seamless and painless - thank you very much
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May 2021 by Jim Pierce
This place is a reminder to me of the way business used to be done. It's no chain. Billy & Jean Wilder own and operate the business and we're we'r welcoming to me. She inquired about whether I was a Veteran. I am and she gave me a discount. She didn't have to ask. The location is more than your conventional Storage facility. They have the ability to store almost anything and the place is locked down after 10 pm. I was able to quiet a noisy come machine they had out front and they asked me how much I'd like for fixing it. I said it was free because I wanted to get off on the right foot with them. They appreciated that. When all was said and done, they gave me a better than expected deal on my first month's rent. It was unexpected and because of their kindness, I would welcome any chance to help them again going forward. Check Woodforest Storage out if you near Conroe or the woodlands. It's a hidden gemJim Pierce
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March 2021 by Bryan Puckett
The most kindest and easiest people to work with. They are so flexible. Prices are great and the facility is always clean and easily accessible.
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January 2021 by Scott Lucas
Clean, well kept facility. Security appears adequate. Owner on premises during business hours. Veteran's discount a plus. Accommodating sizes of units. Climate controlled a benefit.
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October 2020 by Greg Bywater
It was quick and easy to get a unit had the size I wanted. Access hours are good rates are competitive. First month free and a free lock.
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August 2020 by Stefanie Stark
Super safe place! Owners practice strong safety measures. For everyone's benefit!! Thank you!!
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June 2020 by Charlotte Gladders
Clean, local and safe. Professional staff, very helpful and friendly. Great prices too!
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May 2020 by Bruce Gingrich
Tried calling on Memorial Day just got a voice mail message with info info if they were open or not. They did not call back. Their website said open. Wanted to retrieve my boat but I forgot my code they either don’t answer or return calls or they failed to post the correct hours or holiday hours.
