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November 2023 by Marilyn Massengill
Ordered meds online at 10. Checked on at 12. 20 minute wait, told them I would come back. Went back at 2:20. Not ready. Really?????? Told them I would wait. Was told to pull through the line again. I don't think so. I didn't get around the corner of the building even and received text that it was ready. Transferred prescription to another pharmacy. Thank you very much.
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September 2023 by Josie Shober
Very clean store. Staff are very helpful and friendly.
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July 2023 by Teller Bedford
Their "System was down" the majority of Sunday and proceeded to make fun of everyone they turned away. And somehow out of stock of Amoxicillin, the most prescribed antibiotic in the history of mankind.
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January 2023 by Donald aamodt
My wife wanted to look for a eyebrow kit, very good, they came through, made my day oh so much better,hah
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September 2022 by Jordan Nicole
This is not a poor review for your pharmacy staff. In fact, they're absolutely wonderful despite being very obviously short staffed on a regular basis.The front of the store feels like a wasteland. I once waited for a solid 15mins and NO ONE was around. Did a lap around the store and couldn't find a single associate. Self checkout had an out of order sign up, so I put my snacks and drinks back where they belong, and left.CVS is a massive corporation, one that could afford to pay employees far better, and hire more associates.
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September 2022 by London Forrest
I was there a little before 8 and they wouldn't let anyone in for some reason. She could have told me what was going on
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September 2022 by Jamie Townlin-Davis
Been doing business with them for over 5 yrs pharmacy treats you like family
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June 2022 by Rachelle Wayne
Do not ever rely on this company for 24-48 hour covid testing..I took my test last Wednesday and still zero results by Saturday. This put people in a bad predicament that need the test for job, travel...ect! **update** I was told the lab "lost" my test and had to come back to take a new one. When I put my new test in the box for pickup I found a bunch of test in there that hadn't been picked up in days...guess we found where my "lost" test was!! This is UNACCEPTABLE from all aspects!!!
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April 2022 by Julie Ratliff
The Pharmacy is incompetent, slow, and rude. My mother is 87 years old with eye problems. Her doctor put a special lens in her eye that required anitbiotics to prevent infection. The prescription was called in before noon on Friday October 8. We went to lunch and the store then went to pick up the prescription at just before 3:00 p.m. (not quite four hours after it had been called in by the clinic). A LONG line at the drive-thru sent me into the store. The girl at the pick-up desk claimed "there was nothing in their system" and I should check later. When I insisted, identified the doctor and clinic, and the time I knew the prescription had been called in, she checked again, then she wandered back to speak with the pharmacist and moved a few things around behind the back desk and typed something into another computer. Then she came back and told me it would be 30 minutes and 40-something dollars for the prescription. I told her I would be back to pick it up. I took my mother home, put away her groceries, fed cats, and went back after 4:00 p.m. (an hour after I had been told it would be 30 minutes for the order). This time, there were only two people in the drive-thru, so I got in line and waited more than twenty minutes to reach the window at just before 4:30--only to be told the prescription WAS still NOT READY! That was an hour and a half after I"d been told 30 minutes and about five hours after the prescription was called in by the doctor. Her excuse was "they were short-handed, but would be open until 8:00 p.m., and I should come back!." I don't know how many hands they need to simply be honest with their customers. There were at least four people there when I first arrived, and if the first abrupt girl had just said "I am sorry, but we're really backed up, it won't be ready until after 7:00 p.m." I wouldn't have made the second trip that has now cost the pharmacy at least two customers.
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March 2022 by Stormy Gutierrez
I came on my lunch break for my second covid shot and Ahone at the pharmacy was very kind and gentle! The shot was quick. She deserves a raise!!
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March 2022 by Kevin Thomas
Has a lot of essentials and fills prescriptions fast. Great staff
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March 2022 by Joely Worthey
My 6 yr old child left the clinic at 545pm and I arrived to CVS drive thru to get the antibiotic she needed before 6pm. The window was open and lights on. The staff were there. A young woman came to the window and asked if she could help me. I said I just left the clinic and I need to get the antibiotic that was prescribed for my child. She said they closed in a minute. I said what does that mean. She replied we do not have time to fill the prescription. My child is so sick with a UTI ( fever chills and nausea ) and she really needed that antibiotic to start fighting the infection. If you are closed - shut the window. If you are closed do not come to the window and ask to help me. What terrible judgment and practice to not fill the prescription for a sick child during business hours at that !!!! If you close before 6pm on Sunday then update your hours!!!!! There was no other place for me to go. I will never have my prescription sent here again. I had a choice between Walmart or CVS and I choice wrong to choose CVS!!! How can you hurt a child like that????
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February 2022 by Sharon Hunt
We have been in twice this week and had 2 different doctors call prescriptions in for CovidFor both of us. We tried to use the drive thru since we both had Covid but they had it blocked off and we had to go in infected with Covid. CVS is a pitiful mess here at Mount Pleasant Tx.Sharon Hunt Ogilvie
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January 2022 by Ryan Case
Had a COVID shot appointment at 5:30PM. At 6:05PM when I asked what is taking so long, was told they are going in order that people walked in and not honoring appointments. DO NOT use this location for shots.
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December 2021 by Brenda Hernandez
The store is okay. The pharmacy on the other hand is not. Been trying to get my sons prescription for 2 days now. Had issues with the insurance and my insurance said they spoke to a Melissa which they said she sounded like she didnt even want to help and that she hung up on them 4 times. Went to pick up the next day and they are still saying nothing is in the system and that they were still waiting on a response from the insurance ?... changing pharmacy
