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January 2024 by William H.
Was going to buy truck from them couldnt make a deal till I walked away then wanted me to buy it for the price I first offered them I told them no thanks to late now. And the worst part is they gave my info for loan to tons of company's I still keep getting letters from loan company's and it's been over a month true scammers for sure
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September 2023 by Anna S.
Elliotts always does a great job!! They answer all my questions, are professional and help me with any concerns I have about my vehicle. They are prompt with their services.
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July 2023 by Harley S.
I took my passenger bus in for an oil change/service back in the spring before a big trip. After waiting several hours, the "service advisor" came to tell me that the technician was having problems getting one of the oil filters off. That they needed to call a diesel tech over to try and it "tell me how much it's gonna cost". It's a diesel bus so probably should have used a diesel tech anyway. THEN they came back about another 45 min later to tell me I had a major oil leak. She showed me 2 pictures. One of some oil splatter on some parts under my bus. And another pic of a rather large puddle of oil on the ground under my bus. I was confused. I go outside to where my bus is parked all the time and look on the asphalt and there is ZERO drips or puddles or evidence of ANY leak. So I take those pics and contact the service manager bc I notice the picture of the puddle of oil is BRAND NEW OIL. He back peddles and apologizes and says he doesn't know why they said that was an oil leak but then proceed to give me an almost $400 bill for the oil change and service with removing the filter!
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April 2023 by Michael L.
Absolutely worst Ford certified technicians. Dropped my vehicle off in the morning for a scheduled appointment for an issue that everyone and their mom could hear. They kept it all day till I had to call them to get an update at 3:30 mind you, then when I got the update was told technician couldn't recreate the issue. Are you hard of hearing or what, if you actually got in and drove it you could hear it and feel it. Will not be going back to this service department till they get better help that actually want to do there job.
