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November 2023 by concertmasterp
No announcement that the bank would be closed for 2 days. Trying to borrow money to pay electric because of their thoughtlessness. The bank needs to up their customer srv8ce which needs improvement.
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November 2023 by liv
the worst bank!!! don’t do business here!!!
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June 2022 by Ken Harrison
Folks if you have been looking for a great place to put your money or get a loan or anything banking please go here. I have never been more satisfied with any bank like Pilgrim bank.They don’t put you on hold like some banks, they take care of business like a bank is supposed to do.Don’t take my word for it go see them for yourself and be very happy when you leave knowing you were taken care of.
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January 2022 by Linda Cox
Lost a potential new customer. Zero service if you aren’t currently a member. All I needed was change for a estate sale. Whole building full of employees and not one customer in the building. Guess they want everything online so they can look for a job later. Look at what’s happening in our country, we are hungry for true customer service...a lost art. Eye contact, polite and attentive service regardless of the customer brings people back. The places with that get my all of my business. Always looking to add places!! I just moved here but I’ll find a bank that likes customers.
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January 2022 by Oshay Lee
Is anyone else’s Mobile app not letting them get on it ?
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July 2021 by Big00utDoorz
Is anyone else’s Mobile app not letting them get on it ?
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December 2020 by Tony White
I am getting a house loan from pilgrims bank Martin Acuna is super good at his job he helped us in every way highly recommend this bank
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February 2020 by Michael Autrey
Very annoyed with the disorganization of this place, Being told one thing on the phone and when i get there in person being told something completely different. And the only response i got was "well who did you talk to on the phone?" I don't know, i didn't know i needed to know the persons name because your employees do not know their job, and its a 50/50 shot on getting a knowledgeable employee willing to tell the truth. I will GLADLY take my money elsewhere. The craziest thing is i wasn't asking for money i was trying to find a place for my money.
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January 2020 by sarai quiroz
Very good servicer
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March 2018 by Eddie Clark
Excellent
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October 2016 by Pete Andrews
Gteatest
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May 2016 by Barbara Guth
The folks at Pilgrim Bank are very friendly. They don't have excessive fees, they are more than willing to help resolve any issue you may have.
