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February 2024 by Emily Polasek
Amazing and fast
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January 2024 by Misti Montero
Great customer service
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January 2024 by Lisa Gonzalez
Great customer service and amazing people
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January 2024 by Shyreen Goodman
The team was always willing to go above and beyond
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November 2023 by Joshua Borst
Customer service was awesome
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August 2023 by Jame Kelly
i’ve been waiting for a replacement couch for almost a year i will never buy from RAC again
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April 2023 by Dhanielle Barron
It’s been great
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January 2023 by Jorja Mingus
Very simple and fast! Hopefully the delivery is as great as the online experience! ThanksHad to edit from 4 days ago. Still no delivery as of today was supposed to get delivered Wednesday ?. So much for a penny for the first week, don't even have what I ordered and the week is more than halfway over. I am canceling and denying any delivery at this point. Going to go another direction.
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October 2022 by Brittany Cochran
Great customer service! Quick delivery! Friendly employees.
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September 2022 by Beth
I’d recommend going to Aaron’s for better everything.?♀️ Just being honest. Seriously this place is a joke. They are very unprofessional about everything and please don’t bother asking about their future because they have no clue what they’re talking about. When it comes to pick up or drop off delivery also very unorganized they don’t give you a call ahead to let you know when they’ll stop by to pick up. We had a scheduled appointment from them to pick up 1:30 on a Monday TWO WEEKS AGO and told the manager we needed this item to be picked up. They didn’t pick it up until two weeks later on Saturday with no call ahead. Only called for payments. The manager was yelling on the phone that they needed to pick up but why yell at us when we told you we needed this pick up. These guys need to do better!!! Maybe start having y’all’s delivery driver wright down scheduled pick ups and drop off and the manager needs to also make sure it’s done. Please don’t buy from this store location at least unorganized lack of customer service and unknowledgeable!!!!! Also they tried to sell us a TV with the previous owners Netflix, Amazon account still attached and more and the manager did nothing about it just left the mans info so they can us it for their store.
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August 2022 by Alexander Flemming
HIGHLY DO NOT RECOMMEND utilizing the Mount Pleasant,Texas facility the staff is unprofessional and lack integrity and work ethics; also very immoral establishment as of currently July 2022. Just save your money honey or take it where it’s more appreciated unless you can’t afford to do so.
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June 2022 by Ciri Hime
Not very organized, call over payments that have already been paid and they just over looked it.Had furniture taken away cuz I was moving and couldn't afford and they call every day the next week asking for payment not even realizing they already picked up my furnitureps the rent a center was under my husband's name at our old adress at 404 Keith st mt vernon
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June 2022 by Clayton Cochran
Great service friendly people always got what I'm looking for
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November 2021 by Tamiko Lee
Most of all the top reviews are employees, lol, so they must receive an incentive for a good review. I agree with the bad reviews. A few things I don't like is being lied to, spending my money and something that is not what I expected to pay for like damaged goods, marked as new, and poor customer service, being that I've worked in retail and service for many years. Two employees in particular, both female are the worst for their customer service and how they speak to customers. As soon as I pay off my merchandise, I hope to never need RAC again, especially MP store.
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October 2021 by Katie Hill
Went.to Web site ordered a washer and dryer. Called store talked.to them on the phone an by.text never once.said I would be getting.only.washer. as we talked.I talked about.washer.and dryergot refund well find someone that pays attention to.me.not just.out.for a sale. Now.have to.wait.5Business days.to.get a refund .I