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January 2024 by Jana C.
We recently dealt with Toyota of Mt. Pleasant, as they were helping us to find a new car in the color and style we were wanting. This proved to be a little tricky, but our salesman, Josh, kept us informed every step of the way. Unfortunately, something personal came up to prevent us from buying a new car at this time, but we would certainly return to this dealership when it is a better time for us. They were very friendly, accommodating, and helpful and you just get a good feeling when dealing with them. We'll be back!
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December 2023 by Bob W.
Brought my Avalon in to replace the plastic undercarriage shield and turn signal harness...when done and ready to pick up, I noticed my TPMS warning light on? The dealership should have noticed this too before releasing it back to me but didn't...called the service guy (Kenny), and he told me to bring it back in and they'd check things...fast forward, had to drive an hour back again for them to correct the issue...turns out all they had to do was reset it...maybe they should have checked everything before telling me? Poor QC...should have done better before "fixing" things the first time....not sure I'll go back for any future work
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November 2023 by Autumn Dawn
Great people! Thanks for the help guys!Services: Wiper blade installation
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October 2023 by Ramiro Huaman
Very grateful for your attention ?
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September 2023 by Van Rosenau
They were fast and work was good.
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September 2023 by David Taylor
State inspection done, was in and out in no time.
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August 2023 by Deborah Smith
No help getten windshield fix in truck.
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July 2023 by Josh W.
Horrible customer service, bought a car from them and live in another state. Continually getting the runaround regarding tag information, despite being told during the buying process that it would be no issue. Temporary tags have been expired for over a month, and still no word on plates coming in. Not to mention, the new brakes and tires that had to be purchased for the vehicle less than 10,000 miles in. I'd highly recommend looking for another dealer!
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July 2023 by Kennedy Mach
Very good service on my vehicle. THX
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October 2022 by Alex Taliercio
Very nice folks here. Easy to do business with. Josh and Mike were extremely helpful!
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August 2021 by Kimberly M.
Toyota of Mt Pleasant provided 5Star service from the time I submitted an inquiry online until I left with my key! My salesman Roy Price was phenomenal! He contacted me right away and provided all the details when I had questions. There wasn't any pressure and I knew what I wanted. They have a limited but better variety of colors and models to choose from compared to others during this time.Trust me, It's worth the drive if you are out of town! Go ahead and make an appointment Chris within the finance department was very personable and easy to work with. This was my first Toyota 4Runner purchase and it was so stress free! I highly recommend this particular Toyota of Mt Pleasant.
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July 2021 by Robert Abney A.
Best service department I've ever experienced. I've owned Toyotas since 1978, lived in Colorado, California, and Texas, and never have received the quality, and friendly service that I got from the Mt. Pleasant Toyota service department. Kudos to all of them. Having recently moved to this area, I took my car in for a recall notice and it turned out to need a new transmission which was covered by the recall notice, plus a loaner. The service staff and manager were very helpful and friendly, and since the transmission had to be shipped in they provided me ongoing feedback on the status. Needless to say I'll be purchasing my next new Toyota right here!
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February 2021 by J R.
Simple headlight bulb replacement done incorrectly. Had to go back. Not a word of apology for the inconvenience. They acted as if I had nothing better to do. How hard is it to check your work. Thankful it wasn't a simple oil pan lug installed incorrectly.
