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February 2024 by Kevin Furlow
Lady at the drive in window was very angry and rude. Wont be back!
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September 2023 by Curtis Ryan
Walgreens in Brookshires in Daingerfield is a joke that is far from funny. Needed a refill on a script that was $77.00 , called was told it would be ready at 2:00 Monday. Went in Monday to pick it up. Didn't have it. Went in to pick it up and it was $112. Because the pharmacy had changed.I will not buy a single at Brookshires
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July 2023 by C Jones
I've visited & lived in many places around the world. Shopped in different types of stores (including chain stores), but this Walgreens has to be the worst store, pharmacy, place ever!!!!! If I could give zero or negative stars I would! In my own experience with my family I've done 2 pick-up orders..... first one was picked up in store just to be told, "no receipt can be given unless you wanted curbside." Checked the order & was missing several items (messing up my WC) "due to out of stock" even though I'm looking directly at it with my own eyes before walking out the store. So I bring to the attention of the manager just said, "I told these people they need to look for things & not to just mark it not there." That's it. Seriously?! Not going to fix this issue?! Ok moving on.... second pick-up order, checked in curbside..... 20 minutes plus later & 2 ignored calls to the store I go into the store asking about my order just to be handed the cart that apparently my order just sat in, again missing several items, & oh no possible way to get a receipt even though I checked in as curbside because I had to come in to get my order. The lazy employees marking the in stock items as out of stock messed up my WC again. Just overwhelmingly ridiculous at this point! Naming just one of my family members issue with this place..... the horrific pharmacy! My disabled, retired veteran, volunteer of the community, & very charitable uncle who has a hard time coming into town (lives 25 minutes away)...... came to your pharmacy three days in a row for one medication that he never received, but was told that it would be ready the following day. On the fourth day, he gave up and had to request his Dr. to send it to another pharmacy due to the unreliable employees of this place! Corporate really needs to come & clean house here or shut this place down. I've heard nothing but the same from many other people.
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June 2023 by Nicole Crumbley
After today, I most definitely will be changing prescription drug store. After months of the system down or the phones down in drive through. Then yesterday & today arguing with the pharmacist and pharmacist tech they are rude & not helpful at all. Even my doctor office asked for their corporate number to complain on them. I’ve been trying to get my medicine filled since yesterday since I’m leaving out of town & will need my medicine so I don’t run out. They could care less and only want to argue that’s it’s not problem & blamed my Doctor. He done is part & his system even notifies me when he send my refills in. It’s Walgreens system & the rude pharmacist that will not acknowledge it even though it’s been sent by fax & electronically. BEWARE DO NOT USE MOUNT PLEASANT TEXAS WALGREENS FOR YOUR MEDICINE.
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February 2023 by Michelle Smith
I will not be using walgreens anymore and will also share my experience with everyone I can. Their system is down, again, and I called corporate to see if my blood pressure medication was filled. I was told it was partially filled and could go pick it up and then go back when the last 10 pills were available. I drive 20 miles each way to get to this place. I drove their 2 hours after my call with corporate to find the whole store is closed due to the 'system ' being down! Why did they tell me to go get the medication when they knew the store would be closed! To top it off, I drove in bad weather since we are in a winter warning state! 1 hour later, 2 gallons if gas, NO PRESCRIPTION!
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February 2023 by lance justiss
I can understand something being broken. What I can't except is calling to inform me that my meds are available for pick up and for 2 days unable to get my needed medication only to be hung up of having things explained
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February 2023 by Crystal Guereca
Not a good place at all to have your medicine, they have been closed for at about three days. They will not even open to transfer your medicine to another place. ? sad and not good for business.
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October 2022 by Monica Melchi
My husband and I will no longer be doing business with this pharmacy. We have found that the pharmacist are not abiding by the policies and regulations made by the state. They make up their own rules and make getting our prescriptions at the time that we need them extremely difficult. I recommend that no one do business with this pharmacy as they do not provide good customer service and pay no regard for their customers needs. They insist on making up their own policies and should no be allowed to do so.
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October 2022 by Brian White
This is the worst pharmacy in East Texas. These licensed pharmacists do not abide by the policies and regulations set by the state. They make up there own rules because they think they are Doctors. They will blatantly lie to you every time, even if you prove to them they are lying. They are very very rude no matter how polite you are. Don’t wast your time.
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August 2022 by Johnathan Sargent
One of the worst Walgreens I have ever dealt with. Ashdown Walgreens is awesome, but I have problems every time I deal with this pharmacy. The pharmacist Dione or whatever thinks she is God. She trys to play the role and goes against your doctor orders and corporate orders. Thinks because she has that degree she can do anything she wants. Everyone is rude and they could care less about their customers
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May 2022 by Michelle R.
The place was clean. The shelves were stocked. The employees were helpful and nice. I got chocolate and indigestion meds at a standard Walgreens price.
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April 2022 by Elizabeth Lancaster
Absolutely horrible customer service. They won't let you speak nor ask questions,if you ever try to ask a question about your own medication, they yell and tell you to call your Dr. Office. Then HANG UP !! Save yourself time and energy and pay more money at Thurmans or CVS, instead!!
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February 2022 by Steve Russell
I’m done with Walgreen’s. They filled a prescription that had never been filled before and wasn’t ordered. I Picked it and another one up for my wife but I didn’t know she didn’t need/want it She didn’t see it until the next morning. Now they won’t refund money ($141) because they said it could only be returned the day it was picked up. Moving all prescriptions to a hometown pharmacy. Screw Walgreens
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December 2021 by Gail Smith
Today, for the second time, I went to Walgreens during pharmacy hours and they were closed. The first time I needed some Sudafed. Today I had an appointment for a vaccine. When I asked, nobody knew anything except it's closed today. I even double checked the pharmacy hours.I've been a customer for many years and I was excited when they opened up in Mount Pleasant, TX. But I don't think I will be returning there any time soon.
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October 2021 by Jamie Townlin-Davis
Wasn't busy