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September 2025 by Btissam Nassiri
Clean and nice Baylors facility in Murphy. We were lucky that there was no wait time. Staffs are nice and helpful. I highly suggest coming here
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September 2025 by Gracie Richards
Awesome service!! Thank you nurse Terry was amazing and Dr. Thai awesome bedside manners and knowledgeable. Thank you for taking great care of my husband.
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September 2025 by Kirby Smith
Very good :3
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September 2025 by Debbie Rushing
This was an excellent experience all around. The wait was minimal- the staff and the doctor were extremely friendly, efficient and knowledgeable. I would recommend this facility to anyone..
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September 2025 by Nicole Wilcox
Saw Dr. Babu for both myself and my son, he was awesome. Attentive, knowledgeable, kind, helpful and you can tell he cares!! This hospital is always the first choice for myself and family.
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September 2025 by Wendell Menard
Dr Babu and the staff in the emergency room at BSW Murphy on 544 were awesome! The doctor explained everything thoroughly. I highly recommend.
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August 2025 by Nancy Larkin
Daniel R with radiology was absolutely AMAZING!! Thank you for employing great staff such as him. His was kind, gentle and exceptional in making the patient (myself) feel cared for under my medical painful circumstances. He should be a model for everyone! Give him a raise and never let him leave!
Sincerest Regards, Nancy Larkin 8-21-25
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August 2025 by xx xx
Negligent ER Care – Avoid!!
Came to BSW Murphy ER with sudden numbness in both arms and leg that was greatest on the left side. I have a history of great issues and he only did a 60 second ekg. Dr. Jose Armondo Gutierrez barely saw me (less than 5 minutes), discharged me without any instructions, and prescribed prednisone without explaining why. He sent the nurse in with discharge papers and only returned to the room when I requested to see him. The ER WAS TOTALLY EMPTY. He never told me my potassium was low (3.3), didn’t give me my test results either verbally or paper, left my IV in, and brushed off my symptoms as “anxiety.” Told me an MRI would be better, then did nothing and told me to follow up in 2 days. The ER was empty — he was just sitting at the nurses station. Completely unacceptable care.
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August 2025 by Larry Cole
As always, we received excellent care!!
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August 2025 by Dipti Jayaswal
They did really good job taking care my mom, very friendly and cool staff.
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August 2025 by Larry \u0026 Liesl Like
Excellent service and the people were so nice and laughed at my corny jokes
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July 2025 by Lucretia Wegmann
Everyone was very nice and professional at the same time. The nurses on the hospital stay side were top quality and so very sweet to my mom. I appreciate Alejandra so very much, she treated my Mom with the upmost respect. All the nurses were caring and very nice and professional
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July 2025 by Angie Chavez
Amazing staff. Very friendly and caring.
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July 2025 by Christine Pham
Great staff
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July 2025 by Olga Perez
I came in after my primary care doctor referred me due to an ongoing finger infection that wasn’t improving. Since I’m diabetic, he was concerned about possible cellulitis or even sepsis. From the start, everyone was kind and helpful. However, my experience with the nurse was disappointing — she made me feel like I was overreacting and even called me “impatient,” suggesting I had probably gone to my PCP too many times, which is why I ended up in the ER. That interaction almost made me walk out.
Thankfully, I stayed — and I’m glad I did. The doctor was very attentive, took my concerns seriously, and provided great care. The visit was quick, efficient, and overall a positive experience — enough to outweigh the rough start and leave me feeling well cared for.
