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December 2023 by Vee Mechelle
The level of #racism my black sons Just received At @gamestop In Murphy Texas Is Unreal But I’m About To Open An Entire Can Of Worms !!!! I Got It Allllllllll Voice Recorded the lady who was working today 12/24 at 6:30pm is a racist to the core stating false GameStop policies then hug up when I asked her to repeat it she didn’t know I already recorded.
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November 2023 by Luis Salazar
Staff was very helpful and I found just what I needed.
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October 2023 by Barbara Jones
Employee was very helpful and polite to my son when he needed a new controller for his Xbox One S.
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September 2023 by matthew davidson
I've called this store 3 days straight and no 9ne has answered the phone.
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July 2023 by lil gringo
Went in earlier today to ask about pre-order dates for a game i’ve been wanting. Zoe was super helpful and immediately greeted me into the store. This is the first time i’ve ever been to this location but I expect I will be coming back in the near future.
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May 2023 by Metz Reviews
I had the LAMEST experience here. I came in to purchase one relatively inexpensive thing, but another thing caught my eye and now my total was gonna be about 50 bucks. Still not a large purchase. But then there was a sale sign that caught my eye. Buy 2 pre-owned get one free. I really didn't want to spend more money, but I found 3 games that I actually really wanted, So I couldn't pass up the deal. Now my total was getting slightly uncomfortable. Not only that but I saw a new game that I wanted, and I thought well, if I'm gonna spend this much, what's a little bit more? Not only that, but then I saw an item being advertised for pre order that I just had to have. So now my total is somewhere around $250 whereas I came in to spend around only ten percent of that. I brought my items to the register to pay. I point out that there is one new game but the other three are for the buy two get one free sale. He tells me "that sale is over." I directed his attention to the sign that is clearly advertising the sale. He said "my coworker forgot to take it down." I ask him to please honor the sale anyhow. He then walks over to the sign and pulls it down and puts it up near my face and points out the TINY print on the bottom of the sign that gives the date range of the sale and says "the sale is over." I ask him again to please honor the sale anyhow. He responded "Honestly, this store is doing really poorly in sales, so I'm not going to." I politely returned all the items to where I found them and left the store without spending any money. As I was leaving he asked me "do you still want the pre-order?" No thanks and I walked away without spending any money. I guess the store is going to continue to do poorly in sales. I have thought about this for nearly a week now and I have decided that's the last time I'll go to that store.
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May 2023 by Jessica Reedy
Zoey was great, very friendly and helpful got my new xbox series x so I am a happy camper!
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April 2023 by Russell Llessur
Ryan and Zoe are fantastic. Highly reccomend stopping here for a pre-order or picking up new games.
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March 2023 by Tyson Cuellar
Zoey is amazing! She recommended preorders and had a game I've been looking for! She recommended other stores that had pops I was missing and was super friendly too!
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February 2023 by David Shaw
Selection has shrunk and greedy owners have cumin produced all the Pokemon in bulk. 40+packs at a time. (Older young men's leaving nothing for the younger kids) pretty weak not putting a purchase limitation
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February 2023 by Anita Vasquez
Came on Jan 15, 2023 at 7:17 pm for one item and they are closed. Sign says they close at 8 pm. Guy still in there doing who know that.
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February 2023 by Dustin Burson
Zoe was very helpful and kind. She advised me well on Nintendo switch games. Thank you Zoe!
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January 2023 by Matt Hoffmann
Great store! Clean and nicely organized, and the associate Ryan was super helpful in finding what I needed and getting me the best deal. It's a shame brick and mortar stores are phasing out, but I still love to have my Switch games on a cartridge.
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December 2022 by Aqsa Inayat
I preordered God of War Ragnarok from this store and two employees told me that there was going to be stuff given out with the game at the midnight launch party. This was about two weeks before the game was released. I assumed it would be keychains or a poster or something of the like but my husband went to the midnight launch and came back with just the game. I called the store today to ask why they would give out misinformation and they wouldn’t give me a straight answer. Just a bunch of excuses about how they weren’t sure how many people would show up (mind you the employees I met that day told me to come 15 minutes earlier because it would be so packed since it’s a really anticipated game release) and that the stuff they thought they were gonna be able to give out with the game never came ??♀️. Super disappointing. I never even got a call about the midnight launch party and I’m a GameStop member. Never shopping from this location again.
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November 2022 by Odd Dad
So they closed the store, had an employee working and we still couldn't get in to shop.. we only came for one thing... I'm a pro member paying for what???