“As new residents from out of state, we’ve had a great experience settling into University Hill Apartments. Since we couldn’t tour the unit in person, the office staff provided detailed videos and helped us secure our top-choice apartment. The unit was clean and ready on arrival, and most of the minor issues we noted on the move-in form were fixed within a week—very impressive.
We also found the appliances to be functional, but not super good. Despite this, we appreciated the thoughtful check-in call on moving day!
We highly appreciate their commitment to community safety, including performing background checks for all residents.
The maintenance team is truly supernotch. We recently had an emergency water leak from the roof at 12:15 AM, and after calling them, the emergency team was on site and fixing the issue within 30 minutes! For any routine maintenance, they consistently resolve the problem within 24 hours, provided the necessary parts are available.
Everyone—from the office staff to the maintenance crew—is warm, welcoming, and always greets residents with a smile. The campus is also kept very clean and well-maintained.
One small heads-up: there are some additional fees (background check, admin, water/sewer, trash, pest control, etc.) that weren’t clearly listed on the website. Expect to pay around $100 more than the listed rent. That said, they do offer a discount for SFA employees, which is a nice perk.
Despite this small administrative surprise, the overall quality of service, security, and maintenance makes University Hill Apartments an easy recommendation. Highly recommended!”
“I had a great experience touring thanks to Kayley, the leasing agent. She was super friendly, knowledgeable, and took the time to answer all my questions. Her helpfulness made the process smooth and enjoyable. Highly recommend working with her if you're considering 3220 Apartments!”
“I have been here for a year and it has been a great experience. The staff is super nice and communication is incredible! They are quick to respond and always keep us updated with important information. It is a calm and peaceful place to live.”