-
December 2023 by Glenda Williams
very nice mandown to earth affordable pricing
-
March 2023 by IN -ViSion
I have taken my car to them 4 times each time they charge they never gave me a receipt to my fuel pump has charged me for the problem they was supposed to fix 4 times the first time never put the pump in they are very fishy and im sure they got the fuel pump from a wrecker yard used when I asked for a new replacement id take my car anywhere but here
-
June 2022 by Nikki Duckett
Dependable and reliable.. call them for your towing..
-
March 2021 by Gigi
Billy Ross' is the Only mechanic I Trust !
-
July 2020 by Will W.
Billy Ross went out of his way to be of help to me in getting my little truck on the road. He took time out of his day to make some suggestions, and even called around to find the best product for my situation. When I went to the place he suggested...The man had the product waiting for me on the counter. In my opinion... Billy Ross is as good as it come... and if I have other mechanical problems, I will certainly be going to him for a solution. Thanks Billy and God Bless, Willie Wise
-
November 2018 by Shyna P.
WORST PLACE EVER!! My son's car broke down on his way home from SFA, and we called this company whom also turned out to be an auto repair shop as well. Bill Ross is the person that I was dealing directly with towed my son's car and got him back to the school until I made it from Dallas to pick him up. Since this was on a Friday, he told me that first thing Monday he would look at the car and let me know what the diagnosis was and how much it would cost to fix it. Well as promised he called, he told me the radiator had busted, it needed a thermostat and it could use a oil change. He said no damage was done to the motor since my son had pulled over and not continued to drive. All was good until that Wednesday I received a call from the mechanic tell me it was a head and the last time he did a job like that it was around $2000.00 and that I may as well get a new motor. At this point, I am furious because had I been told this information or even of the possibility of it being the motor I would have told them not to touch the car at all. Well I told the mechanic to have the owner to give me a call because I would not be paying $893.39 because they misdiagnosed the vehicle. The owner never called me so I call him that evening, he said let him call me Friday since the next day was Thanksgiving, and he would look over the ticket and let me know. Well he called me Friday and tells me to pay him $600.00!! I said $600.00 for what, you told me one thing and now you come back and say something completely different and you expect me to pay that kind of money for a car that is not going to work or be repaired as the car was not worth the repairs at that point. He did not initially want to take the new radiator off or anything. He began to lie and say that he told me that it would be that cost if he found nothing else, which he never did, he told me there was NO DAMAGE DONE TO THE MOTOR!! He finally agreed to take off the radiator and send it back and charge me $400.00. I told him he was the professional and should have did his job thoroughly in diagnosing the car so that I can make the call whether or not I wanted to pay that amount and not come back with something else. I feel what would have been fair in this situation would have been to charge for the towing and diagnostic and he take a loss on the rest because he misdiagnosed the car so now I am out of unnecessary money. I don't know much about Nacogdoches or mechanics there, my son only goes to school so we were at the mercy of this guy and he screwed us over. This guy said they had been in business for over 60 years and I thought from our conversation that he would be a good mechanic and a fair person. I was completely wrong. Very unprofessional and did not do his job. I would never refer anyone to this company at all.
