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May 2024 by Jenna Aguilar
David sucks his Indian guy act like he can’t comprehend how to do his job VERY RUDE says he couldn’t help with transfer pin when I know he can call DSG and help get in to my account that way they can access my account by asking questions & then tells me we’ll show me how to do my job then like bro you really wanna try it step outside clock tf out I swear mf at metro act like they untouchable like dude it didn’t even have to go that far but you wanna act like a girl have a attitude for what !! ?? & the other girl who look like diary of the whimpy kid tryda get loud like girl be made at your reflection & find some help ??
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March 2024 by Lyndsey Matlock
Charged 200$ to switch to Metro, 1 line and (supposed to be) unlimited home internet but we were put on a metered plan that cut off in 2days after paying for the whole month. Went back and forth with guy at the store and Metro customer service for 3 days trying to get my plan canceled or fixed. Nightmare!
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January 2024 by Carlos Valdivia
Workers are nice and they helped me alot.
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December 2023 by Ikea Moore
Very highly unprofessional. Was told to bring to a device back that I purchased back on November 24, 2023. Area manager who claims to be Sam(Indian guy) stated that the is over 15 days! 15th day to be exact was December 9th! They’ll over charge you make sure to ask for a receipt. Customer service stated the same thing
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December 2023 by starry panda
Very nice service by the employees. Helped me get a phone for my daughter and gave me a gift too.10/10
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December 2023 by Thomas Mcclendon
I had an issue with my phone and was frustrated but the guy in store calmly helped me and fixed my problem. Definitely better than metro stores in houston.
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July 2023 by Elizabeth C Garcia
I was there yesterday trying to get a phone for my office Virginia-Mgr had a smile on her face and help me in every step of the process!! Give the girl a raise!! she is awesome!!
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February 2023 by Salia Ramirez
POOR CUSTOMER SERVICE, I WAIT IN LINE FOR 10 MINUTES, OWNERS AND WORKERS SEEN ME BUT NEVER GREETED ME BUT KEPT MAKING EYE CONTACT WITH ME. SO I LEFT AND WENT TO METRO ON NORTH ST. CLEANER AND GREAT CUSTOMER SERVICE.
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February 2023 by Jimmy Lewing
Workers were very knowledgeable and helpful. Best service received from a metro store yet!!
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November 2022 by Elizabeth Garcia
I was there yesterday trying to get a phone for my office Virginia-Mgr had a smile on her face and help me in every step of the process!! Give the girl a raise!! she is awesome!!
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November 2022 by Myranda Tyree
Got my new phone here and I love it. Motorola new generation with the stylus it what I always needed
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November 2022 by NyAsia Dodd
The internet just goes in and out a lot
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November 2022 by Elizabeth Cruz
I was there yesterday trying to get a phone for my office Virginia-Mgr had a smile on her face and help me in every step of the process!! Give the girl a raise!! she is awesome!!
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October 2022 by Dominiqua Woodson
I would like to give a big shout out to Leslie and Mariana for their outstanding service today great attitudes wonderful atmosphere.
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August 2022 by chris kifer
I added a line to my account and they were very helpful getting me set up