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April 2024 by Dale Neabors
I can't rate the food because I couldn't get past the service there was a long line in there and the guy taking a order what's texting on this phone who has time for that ?
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April 2024 by Jasmine Castelan
Supposed rice and beans!
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April 2024 by Michele Pariseault
Seriously rude manager. Had his back turned to counter on laptop.Walked away mid order, out to floor, then returned with no comment. Literally had a conversation with someone at head of my table pointing out window, arm over our table. Not one excuse me.They didn't have napkins or paper towels needs to be mentioned. You can not manage with wet wipe. You know it's bad when employees take break with long lines. Walked thru customers talking about displeasure at job and unwillingness to assist. I will not be returning. I'd suggest if you go maybe takeout is better but bring a roll of paper towels.
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March 2024 by Michael Latham
Horrible service. Waited 35 minutes after being told it would take 6 minutes. I do not suggest this place. Food was soggy and cold.
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February 2024 by Brad Hammack
Absolute worse customer service experience from anywhere EVER. At least they are consistently terrible. I give them a “shot” once a month or so, and every time it’s something(too busy, cc machine down, order mistakes….just to name a few past experiences). The last 3 trips over the last few months I haven’t even ordered anything since the drive thru attendant asks me to “come in side we are too busy”. How are you too busy with exactly 5 cars in the parking lot, with no one in drive through, at 1pm in the afternoon.Do you pay the employees? They act like the truly HATE their job and have zero customer service skills.It’s a shame really….I enjoy the food but simply can’t bear the service downside.
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February 2024 by Phillip Boehlke
I like this location.I don't have unrealistic expectations of "instant" food/ service. Maybe before COVID, but certainly not now when restaurants can barely keep enough staff to operate. The people here do a great job managing the orders and getting it done. They definitely need more people in the kitchen for faster service especially on busy weekends. But, the food is good and I'm definitely going to be back.Parking: Main parking lot to the right of the store.
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February 2024 by J W
They keep drive thru closed permanently…if you won’t come inside they tell you have a nice
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February 2024 by Ethan Inthecloud
Food is alright.Business hours are inconsistent, they close the store whenever they want without logging out their online order system.There have been more than 3 times I placed an order online hours before their closing time but only found closed store with no light.Never shop here again!
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February 2024 by Troy Lagrotteria
Good chicken, fast and friendly service.
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February 2024 by Adrian Flores
They always out of chicken. Close early, rude, and always with some excuse in why they understaff.
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February 2024 by Mitchell Davis
They always out of something, today ketchup and as usual you rarely get plastic wear for your sided. I guess we should use our fingers!
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February 2024 by Denise Allemang
The drive through has been basically out of order for almost a
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February 2024 by Shuvradeb Barman Srijon
Chicken was awesome, but they always garbled the order, either missed a side or
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February 2024 by Laboni Adhora
3 times I ordered from them, always for flavoued wings they forgot to give the flavoured sauce. Its truely annoying. Its just their service which is worst but i like their wings so much.Its one of my favourite.
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February 2024 by Faith Hann
I stopped by a little over a week ago and went to the drive-through. The menu was black but a lady came on the intercom and said if I wanted to order I needed to come inside. After parking I went inside to find a few folks waiting for their orders and a few more people in front of me waiting to order. One gentlemen mentioned he had been waiting nearly 30 mins for his order and he hoped we had time to wait. Once he finally received his order, to-go I might add, he asked the lady if his biscuits had made it into the order. The lady rudely replied yes, everything is there. The gentleman took his order and politely walked out. The lady behind the counter continued to bash the man to the customers in front of me waiting to order. This continued for the duration of the time I was there. Needless to say, I left without ordering. This lady was very rude and used language I deem inappropriate on many levels. I also had my 4 year old daughter with me. I will not return to this location and I highly suggest to anyone considering attending this location to think twice.