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December 2023 by Erick Garcia
Rooms: MODERNS, CLEAN, VERY NICE A LOW PRICE
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January 2023 by Gallo Mata
I had a great time at the capital o hotel the front desk was
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September 2022 by Terrance Carter
I had a awesome stay at the Capital O hotel Shaquila was very helpful with getting us in our room an the manager Ms vesta was helpful an kind I would love to stay at the hotel anytime they are working. Great job vesta and
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August 2022 by Nash Ink
The pool is just amazing and we love it. the staff is excellent and they upgraded our stay to a premium pool room and we just had a blast. Its a quite place to enjoy the week day or a fun weekend.
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August 2022 by Hamza Khan
I had an excellent stay at this beautiful hotel - impressively quiet rooms & helpful staff I just hate I cannot remember the name of the lady at the front desk she was so helpful & kindI would definitely stay here againThe staff & the manager are amazingBest hotel in all of Nacogdoches
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July 2022 by Lal Patel
My family had an excellent stay. Everyone in the hotel was very professional & friendly. I was greeted by every employee I passed. The room was very clean and the bed was very comfortable. We had a great stay & will visit again. The customer service was incredible!!
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July 2022 by Paige Lou
Very friendly staff! The room was clean and the beds were super comfortable! We had a French Bulldog with us and they made everything so easy. I didn't think there would be breakfast because of Covid, but there was and that was a bonus! The people at the front desk was very nice and very welcoming. I can tell it is an old building however they did such a good job keeping it clean and making it feel new. I am enjoying my stay and I highly recommend it. The Manager & staff are amazing & so nice!
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June 2022 by Ava Wright
There was a mistake made on the dates of my reservation which was no fault of mine… after going back and forth with the hotel for hours with a child who just go out of surgery just for them to continually tell me they couldn’t change the dates on the reservation but they could re do the reservation where they would charge me again and I was assured I would have my money back for the original reservation within 3-5 business days… so I didn’t stress it now fast forward 5 days later I’m now informed that I won’t be receiving a refund which in that case I could have been informed that days ago so I could have at least stayed at the hotel since I was already charged for it now it’s past the original reservation so now I was charged for a night that I wasn’t able to stay due to being assured I would get the money back this place is a absolute scam…. This isn’t the first time having something like this happen at this hotel…. Which is probably why they have no business I tried giving this hotel another chance because it had been so long after the last incident but I soon realized no matter how much you remodel a hotel if you still have poor management the place is still going to fail…. I won’t be back there are plenty of hotels in this area with way better service don’t waste your time or money here
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May 2022 by Robert Hicks
This place may have been really nice when it was new. That's not the case now. The carpets are dirty, the bathroom ceiling has mildew on it, the tissue dispenser in the bathroom is covered in rust. It's shabby and run down. If you are on the second floor, be prepared to lug your bags up stairs because there isnt an elevator. When we checked in, we were told there was an available room on the first floor and were given a key. As soon as we entered the room, we could see other people's personal items and realized the room was already occupied. We returned to the desk and were given a room upstairs. When we got to that room, we found the door ajar, but it was unoccupied. It was explained to us that housekeeping must not have closed the door.If all you want is a cheap place to stay, this isn't bad. If you care about it being clean, this isn't the place.
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May 2022 by Cassandra Griffin
ZERO STARS is the more accurate rating! We arrived early and were told they would have a room available around 230. Checked back at 3, still no room! When we came back from our Son's wedding at 11pm, the desk clerk had a hard time "finding" our reservation. He was not friendly or helpful in ANY way. Didnt even explain where our room was! Once we got into our room, the bed looked like a 600lbs person had slept in the bed for 6 months! There was a HUGE worn out spot in the center of the king size bed that you couldn't help falling into when you sat on the edge! We even tried to sleep on the pullout couch! That was just as bad! The surrounding walls of the tub were stained, the room smelled of old cigarettes, the hallway carpet looked as though someone had dumped bleach on different areas, there were cobwebs hanging from the ceilings, the hot tub wasn't working, the pool was dirty, ALL of the ice machines were broken/out of order, there were 3 inch cockroaches everywhere! For not having any rooms available for a check in time of 3pm ... at 11pm there were only 10-15 cars in the parking lot and no more than 20 cars at 6am. Apparently they had issues with housekeeping staff for them to be so far behind schedule! We would rather sleep in our vehicles than stay at this place!
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May 2022 by Christie Evans
I thought I was getting a good deal for a king size room one night for $100 prepaid. I was told I could park my bike under the front cover. I went in to check in and was immediately told that I owed them an additional $0.96. I said no. They couldn't find my reservation until I showed my confirmation email. The hotel is a two story with no elevator. Our original room was on the second floor, but I wanted a room on the first floor. They gave us the key to a room that already had someone's things in it. When we told the front desk, they changed us back to our original room on the second floor. When we went to open our second room, the door was left open by the previous person who had entered. (Spooky) The tv didn't work so the person from the front desk came up to fix it. We were asked to move our bikes away from the front cover or risk being towed. ( I was not happy!) The carpet in the room was nasty and needs to be replaced. The mold in the bathroom was just painted over so it still showed and still growing. Food was not offered in the hotel.The good parts of the room were cold air conditioner, great hot water pressure, and plenty of pillows. IHOP is 11 miles north of there. Great breakfast on Mother's Day!
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May 2022 by Matt McNally
Lots of construction right now on both highway 59 and hotel. Checked in to room 211 before a grad ceremony. Stains on walls, carpet and even toilet. Going to try to switch rooms when we get back and may update this review, but right now I do not recommend. Yea, I couldn't switch rooms. Weird white powder behind TV. Nasty.- replying to reply, which picture below best represents the quality you take pride in? Management's copy and paste reply sounds about right for this place.
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April 2022 by Kristen Rodriguez
First of all, I feel the amenities have not been mentioned fully: there's an indoor and outdoor pool, a jacuzzi (which was not on whenever we were there), a laundry room, a business center and an evening restaurant next door. The lobby is very nice upon arriving except for the cigarette smell.The room was super comfortable with a very friendly, accommodating and quirky (in a fun, playful way) staff.The one thing I will say is that conversations can be heard in the hallway. I do not know how loud these people were speaking, though. There are a couple stains in the carpet, but not at all to make the room seem dirty. I genuinely believe that if there are any problems with the rooms it is a previous tenant problem because the morning I walked the halls, the people who were "partying" the night before had left trash in the halls.Overall, I would say that this was the best stay for the price: $45 for the night. We will be going here in the future. I have gone to a lot of hotels in the Lufkin/Nacogdoches area, and either the service is bad and/or the rooms genuinely do have things like broken doors and unplugged smoke detectors for a higher price.
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April 2022 by Marissa Riley
I got a rate of only $36 my second night so I’m not complaining too much (thanks Priceline) however, jacuzzi dirty and turned off so it was ice cold and not useable. Dirty carpets, not a lot of staff… hardly ever saw anyone at the front desk for assistance, couldn’t get towels because they’re so unorganized. Oh well. Luckily the bed was clean…. I wouldn’t walk barefoot around this place, it definitely needs a deep clean. All toilets in the downstairs public restroom were clogged, laundry machine out order… I’ve stayed at worse places for triple the price though. ?
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April 2022 by Roxan Torres
looks nothing like the pictures have stayed there 2 times carpets are nasty stained looked likeblood. Smells bad and tv didnt work. Got moved to another room and smell was worse like dingy and moldy smell. Diffently should look at room before paying you will not get a refund ordiscount
