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October 2024 by Richeal Deming
This place is terrible. Not secure and they don’t care about their customers. Missed a payment and they put a lock on my unit which I completely understand, but after payment it was impossible to get someone out to remove the lock. Weeks later after threatening to go to court they told us to go ahead and cut their lock off ourselves.
They were told by us that units were broken into and nothing was done. Finally our unit was broken into and valuables stolen. We cleared it out and now get to deal with the headache from the theft. Do not use this facility.
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August 2024 by Sophia Copen
I had a unit for a month and a half for a car. The way the facility is set up there is very little room to maneuver the car. I had to have my husband put it in for me. And take it out for me to take to the shop....I decided I wanted to switch to a KO facility that I could manage getting the car in and out myself. I was told I would not get a partial refund if I moved. And that I should have known how the facility was. The driveway is a huge pothole, and I had to access the facility from a neighboring store. The man on the phone was very condescending and was very inflexible. Why would I want to remain with KO storage anywhere with the total lack of customer support.
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February 2024 by Ray Davis
Great fast service
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February 2024 by Nancy Abston
Maibel did an excellent job of processing my move out request. She answered my questions and was very professional.
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October 2023 by Sylvia Pearl
Phone experience was definitely 5 star… smooth and seamless. The operator was very professional, helpful and cordial.
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February 2023 by Rita Stiggers
Never really visited and am very glad that I've never had to. Online is better for me. Shay was very polite and efficient. Pleasant personality on the telephone. She is definitely a keeper. Up on her game and resolved my biggest headache today. Thanks!!!
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December 2022 by Alecia Dickerson
The manager has went above and beyond for us and we appreciate you!
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December 2021 by Christina Tijerina
Being flatly told you will always have to wait on an owner to call you back and won't ever catch him in office is very discouraging.Definitely not something I look for in a business and doesn't sound dependable at all.
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November 2021 by Oscar Gutierrez
This guy's are great I travel all over the area for my work I can count on Discount Store to store my tools ladders and what ever I need at any area that I am at. Micheal is awesome ?.
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November 2020 by RLMcPhee “RobinTexasNana1964 Robin”
Good place to keep the things that you don't have room for until you can
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November 2020 by Terriance Shepherd
Air Conditioner inside
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February 2020 by Robin McPhee
Good place to keep the things that you don't have room for until you can
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November 2019 by Magistrate Terriance Shepherd
Air Conditioner inside
