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September 2025 by Tracie Waters
Front desk men are great
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September 2025 by Eddie Speed
Called Mary at apple ford to set up an appointment. She said they weee booked and would not be able To get me In directly , but could send me over to Quick Lane and get them to do the general maintenance I needed. She transferred me over and they said bring it on in. I got there around 1:30 PM and they called me and informed me of a couple other maintenance items that needed
To be done. They explained them as well as extra cost. I instructed them to proceed. They let me Know it was ready around 5:00 PM. We went and picked it up. All was
Completed to satisfaction and all was good!
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September 2025 by Nicole Schneider
Stephanie was amazing! She was prompt, polite, and professional, and helped me get on the right path to order my part and have it installed quickly. Best service department, and an even better service advisor. 10/10 recommend!
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September 2025 by Frances Pack
Friendly staff
Comfortable waiting area
Keeps you informed of the status of your service
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September 2025 by Tommy Hernandez
Very helpful staff and made the buying experience easy.
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September 2025 by Michael Cowan
A high rating for service, I thought price was a little high.
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September 2025 by William Crain
Thomas And Tran are awesome!
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September 2025 by Kenneth White
Thomas and Dustin at QuickLane give me excellent customer service!!! I could talk all day about all the times they have helped keep my Ford Fusion on the road, and I drive a lot of miles! 290,000 to date!
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September 2025 by Randy Bartley
Excellent
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September 2025 by Andy Smith
Great people to work with. They Go the extra mile to make sure customers are satisfied !! I will continue to use them
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September 2025 by Keith Armentrout
I arrived at 10am to get an oil change & a transmission service. The guy said i had a couple in front of me. I asked at 1pm for an update & he said the mechanic was almost finished. At 1:20 the mechanic came told him that he didn't have enough fluid for my transmission, so the guy left in his own vehicle to go get more fluid for my transmission. I finally paid out and was able to leave at 1:45pm . At no point did anyone relay to me of the delays or that there were any issues. Only when I mentioned being there for 4 hrs that they apologized for the wait. He tried to justify the wait by saying my truck was older . Really ??
4 hrs & a $604 bill . I think I may search for other options in my area.
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September 2025 by Barbara Maurer
The staff is always friendly and the service is great!
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September 2025 by Hattie Schulze
I have been a customer of Appel Ford for many years. I am very satisfied with great service, courteous employees. I highly recommend this dealership for all your vehicle needs
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September 2025 by Lorri Porter
Had a 2013 ford expedition key fob replaced. For a vehicle to be 12 years old the $250 fee is shocking but then nothing is reasonable these days when it comes to car repair is it? Made an appointment, was treated respectfully by the staff and was in and out in 2 hours.
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September 2025 by ehick72
Great reception area and super friendly helpful staff!!
