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July 2025 by Bryan Brown
Friendly and helpful
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July 2025 by Kimberly Johnson
great customer service
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May 2025 by Mason Williams
Website to in store items discrepancy. A typical one in our modern age, and I plan to make a review addressing the issue each time I look up supposed in stock items and they inevitably are not.
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April 2025 by Jan Davidson
Thank you to the 2 employees at the Navasota store who took care of us when we had a flat on our RV. They took the time to find what I needed and allowed me to borrow a tire tool for repair. We appreciate you!
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March 2025 by Ruben Garza
I buy all my parts here I just wished the parts would be cheaper
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March 2025 by Stephen Yeldell
Went above and beyond to take care of me
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October 2024 by Scott McKinney
I just walked out of this place after standing at the counter long enough for 4 of the five employees to walk right by me and not even recognize my presents.
They didn’t even give me a “we will be right with you”
Nothing.
I’m going straight to NAPA in College Station.
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August 2024 by Cotton23
they have no clue what theyre doing
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July 2024 by Jack Nelson Womack jr
They seem to always be too busy to get to me ....even when there's no one else in the store.
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May 2024 by David Luetchford
A topgun store. These guys know their stuff - and always go the extra mile - everytime. David
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May 2024 by Jacob Harrington
Possibly the best customer service I have ever encountered! Aaron is the best. This location, and O'Reilley's as a whole, treats you right and makes you feel like a human being.
My brother and I were driving back to College Station on Easter Sunday. Around 9:00pm and about 20 minutes out from Navasota, our alternator failed. We couldn't make it all the way to College Station, so we stopped here to buy an alternator.
We were prepared to stay the night, but Aaron-one of the employees-offered to stay AFTER his shift ended to help us change the alternator! After he finished his shift, on his own time, he stayed after-hours and brought his tools over from his house to help fix the alternator. He was super friendly, super helpful, and fixed the alternator in no time at all. About two hours later, we were on the road again.
I don't think any other store has employees that will stay after hours on Easter Sunday to help two random, stranded guys. I highly, highly recommend O'Reilly's and I highly, highly recommend Aaron.
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April 2024 by Cassandra Benge
Very knowledgeable staff here .
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March 2024 by Elliot Reed
The store is setup nicely and clean but when I needed assistance finding which oil was correct for my car I looked around for an employee only to see the attached photo. I called out to him thinking he might have the other earbud out but received no response and he simply continued staring at his phone. Walked right out the door after that. That's no way to act around customers.
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January 2024 by Christopher Anthony Martinez
Well to know what you looking for because they tend to give the wrong price on some of there products
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December 2023 by Janie Meshell Wright
Friendly staff