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February 2024 by David Tonon
We worked with Natasha.At the Port Arthur Texas store. She was very friendly knowledgeable and very helpful Assisting us Picking out a table. I would recommend her highly to anybody who is going into the store.
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February 2024 by jennifer rezaie
Great experience every time! Will continue to shop at Ashley’s!
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February 2024 by Tiffany Castleman
I am return buyer at Ashley HomeStore in Nederland,TX and have continued to have an easy, pleasant experience. Damion and Aaron were super helpful, informative and did not hesitate to answer questions about the pieces.
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February 2024 by Amy Laughlin
Employees were helpful and answered all of my questions. Overall, great experience!
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February 2024 by Jules
Great customer service friendly
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February 2024 by Stephen Reid
Courteous, professional, helpful folks.
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December 2023 by Darla Chesson
I had a wonderful experience. I was greeted at the door by Natasha. She was very friendly and I told her I was going to look at sofas. She didn't follow me around or show me any specific furniture she let me browse and she would check on me occasionally. I found the sofa I wanted and it was quick and easy to purchase it. I recommend this store to anyone who's looking for new furniture and good furniture. Also great prices! I'll shop here again.
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December 2023 by David Berg
My experience at Ashley was a very positive one. If it wasn't for Natasha, I wouldn't have been able to find everything I was looking for. She was professional, fast, and attentive. Made the entire experience a smooth one.
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December 2023 by Sarina Clement
I visited the Nederland location and was assisted by Natasha. She was great in helping me find exactly what I needed, and helping me with all the delivery options. 10/10 would recommend to anyone looking for new furniture!
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December 2023 by Stop changing the name
Natasha was a great help with my purchase, made it fast, smooth and easy to do such a stressful task of picking furniture for the whole house
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November 2023 by callie bc
This review is for the Nederland store and Ms. Natasha Torres. I went in looking for a sectional with very specific requirements- I have two cats, a lot of little kids that come around with grimy hands etc. and we live on property with livestock. I needed a very durable material and specific layout. Ms. Natasha was very accommodating and had a great personality with laid back and humorous but professional manner. We explored options they had in store (I’m also in a time crunch!) and she was very honest and informative! She introduced me to their Nex-Gen fabric and told me that she thought I would like The Gaucho, which they unfortunately didn’t have in store. She even found out for me that they had it in the Beaumont store on the floor! I didn’t make a purchase through her, but I did make a purchase with Ashley’s BECAUSE of her! Thank you!
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October 2023 by Joseline Houston
Ordered a a couch through a different website that continued to get pushed back. Went in into the stores and 2 associates were able to help me order the couch we wanted at faster delivery date. It was a quick and easy process! Will gladly buy from them again.
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October 2023 by Kassie Egly
Customer service was amazing don’t hassle us or anything.
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September 2023 by Amanda Prince
In-store experience was great and offered a wide selection of furniture and mattresses. Salesperson was helpful and the new rollback pricing made it a great deal.Be sure to budget for delivery because it’s well worth every penny to not hurt your back or damage your vehicle, home, or furniture!
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August 2023 by Cory Cribbs
We came in looking for a couch and a few other items. We were assisted by Lindsey, and she was simply delightful. She was professional, yet patient and informative. She answered all of our questions and left us extremely satisfied with our experience. That says a lot because i typically hate shopping, especially for furniture. This Nederland location was clean and had plenty of variety as well. Five star experience.
