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February 2024 by April Victoria
Awesome customer service and will definitely use this location again ??
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February 2024 by clinton cheek
Excellent service from start to finish. I will definitely keep them in mind.
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February 2024 by Darrell Mckee
They were on time. That was very helpful.
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October 2023 by harold underwood
Excellent customer service
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October 2023 by Karla
They kept looking until she found something that worked out for me
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October 2023 by Tony Sosa
Emily was such a great help, never had such great customer service thru a rental car company! Thank you Emily keep up the good work and I hope to get more representatives like you!!
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September 2023 by Ida Winn
They have a lot of choices to choose from when renting a car. Friendly staff, gotta luv them.
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July 2023 by Lynn B
Service was great. The young people working there were quick and polite.
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May 2023 by Satya Narayana
Very good professional customer service by Celeste Marquez, Thanks a lot
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April 2023 by Lynn Denise Dry
Very helpful employees. Quick service.
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March 2023 by Amanda Ellison
This experience happened at the Nederland Enterprise in Nederland , Texas. I was going on a business trip on February, 21, 2023. I booked a car through my job site, Exon Mobil. When I went to pick up the car I was greeted by the Assistant Manager, Celeste. I was asked to show proof that I worked at Exon. I was immediately confused. Why would Exon Mobil allow me to book through their business site if I was not an employee? Does Enterprise ask all business bookings to provide proof of employment? If so that should have been stated during the booking process. Please let me know, because if not I feel singled out. I literally had to rummage through my purse to find a paycheck stub. That was humiliating and embarrassing. This made what should have been a pleasant experience into a very unpleasant one.
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January 2023 by Michael Lohr
Enterprise in Nederland, TX far exceeded any customer service experience I’ve ever had. They searched for exactly the rental that I needed with very short notice. And when I returned the car, remembered my family and asked how our trip to visit family up north was. Definitely not what I expected, but welcomed. I’m going to keep coming back to this location for my future rental needs.
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January 2023 by Daniela Serpa
Moses was incredibly helpful when I came to this location near closing time without a reservation. He squeezed me in to make a reservation and provided great service. Thanks so much Moses!
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October 2022 by Chas Rich
0 stars‼️I told the manager Moses, due to poor customer service of them not honoring what I was told that there was a car READY for me, the young lady at the desk was not ambitious to help at all, I told him I'd contact corporate office to share the horrific experience, The manager, Moses said " You can call corporate however no one cares, they don't care, if we don't have cars we don't have cars. He then said he would do his best to accommodate me, by then I decided I would NOT DO BUSINESS At this location.
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September 2022 by Kevia Bush
Friendly, professional, and courtesy’s staff. Make it easy, fast and simple. They also have picked me up. Thank you.
