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October 2023 by brash1364 Rash
they called 6 times with1.starter went out on lift.2. Flywheel wouldn't match new starter.3.etc........3
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February 2023 by Army Vet
DO NOT USE THIS SHOP!!! Do your research. I had my car towed here at the end of August. The main mechanic Tyler stole my money and left. He kept saying it was almost done. The owner has never had the courtesy to even speak with me, just someone hired by them for bookkeeping supposedly. Since Tyler never turned the money over to the shop they want me to pay for the job twice. The owner doesn't know what goes on here. Do not take your car here. They avoid my phone calls while my car is in worse condition then when I dropped it off. I had to move hours away and cannot just drop by. At this point my money and car are stolen and the shop doesn't have the decency to do the right thing.
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December 2022 by David B.
I brought a friend of mine to pick up his vehicle from Nederland garage after some repairs and when I went to bring him to pick it up we both saw his vehicle leaving the shop and we followed him all the way to Beaumont at 85 miles an hour and we couldn't catch him.
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October 2022 by mlkdesmond3
Well my son’s car has been there for over a year now while he’s been stationed in California and still not finished, trying to just get it back as is now apparently not that simple
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June 2022 by Kashmiere88
I took my SUV to get it diagnosed in the morning and didn't get it back till 4:45 so the reason they took forever is because they took my car on a joy ride to the mechanics house and then to a high school to pick up his kid which was uncalled for, the guy driving was speeding all the way there so when I got home I looked at my dash cam and seen that they went to all these places with my car so I requested a refund back, this place is sooooo unprofessional and discusting I wouldn't recommend this to anyone in town u rather just go somewhere elseService: Auto engine diagnostic
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December 2021 by PeacheVR
If I could give this place a 0 star review I would, but sadly I have to give it a one star. This business is not professional at all, and it’s employees and it’s work strategies are highly unprofessional. When we got there and tried to ask an employee if they did inspection stickers, the employee ignored us. We asked again and he talked to whoever was inside and proceeded to point to the door. Once we looked at the door, one of the staff members/employees just stuck their arm out and put a sign on the door that said “We are on lunch break until 2:00,” and the employee just said sorry and went back to talking on his phone. I’m not mad at the fact that they were on lunch break, but I’m highly agitated and angry at the fact that instead of coming out and apologizing they acted childish and rude by hiding behind a door and not even bothering to come out.
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December 2021 by Marlon McKenzie
Guy was kinda rude and didn't want to help had a low tire
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June 2021 by Elaine Neal
Awesome, honest, helpful! Reasonable prices, as far as I can tell. I went there when my other mechanic was out of touch for a brief moment. This will always be my second choice! Since my main Mechanic is closer to where I live, and he is also my Pastor! Benjamin Auto Salvage on Mississippi, in Port Acres, is where I normally go! I love both places, obviously. May God continually bless these businesses!
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June 2021 by Michael Walzel
My 87 Ford truck had begun drifting while driving to the point I had concerns about maintaining control. The day prior to taking it to Nederland Garage, the brake pedal went to the floor and I had to pump the brakes to make it home. I called them the next day and asked if they could look at it that day and they said yes, they had time. I took it to them and asked them to check the brakes and the front end and steering mechanisms. I called at the end of the day and they had not looked at i. The clerk told me that they would look at it first thing in the morning. I called them in the early afternoon of the following day and was told that there is nothing wrong with the brakes and the only thing wrong with the steering was it needed some power steering fluid. Incredulously, I asked them have they actually driven it? I was assured that they had driven it and that there was nothing wrong with it other than power steering fluid. Although I'm not a certified mechanic, I didn't just start driving yesterday. I told them that I would come and pick up the vehicle and was told that I would be required to pay $62 for the diagnostic fee. When I picked it up I was assured once again that they had driven it and there was nothing wrong with the vehicle. I've got to tell you that the brake pedal was going to the floor and would not stop the vehicle unless they were pumped up in anticipation of the stop. Also, the steering was so loose that it was difficult to maintain the vehicle in one lane and you had to counter steer just to control it at all. I drove a short distance to another mechanic shop. After a brief inspection they told me that the steering gearbox was so loose that they wouldn't be able to align it. Additionally, while looking at the suspension, they noticed that the right front brake caliper had come off the disk So, I am having the brakes repaired and the steering box replaced. Nederland garage either lied to me about driving the vehicle and charged me $60 for doing nothing or they are completely incompetent mechanics and frankly, they are even incompetent drivers if they can't notice the looseness in the steering mechanisms and the inability of the brakes to stop the vehicle So, they are either liars or incompetent mechanics. Take your car someplace else.
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January 2021 by Daryl Wilson
Will, the owner, is wonderful as is Bella, receptionist. Good mechanic. Quick service.
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December 2020 by Shana Hurd
I will go back here again. Reasonable prices. Explains everything that is wrong with your car so you know what is going on with it. And will give you an estimate free of charge. The young lady at the desk was very nice and took care of me right away.
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December 2020 by Ronald McChristy
Will is a wonderful guy who helped us out when we were visiting in Nederland. Thank you and bless the folks at Nederland Garage!
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December 2020 by Josiah Carter
Very responsive and very accommodating. They were competent and pleasant to work with.
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December 2020 by Richard Wilkins
I would give less stars if i could.ive been run around instead of trying to make good from the business they own.duals and nedereland garage will not get any more of my business in the future
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December 2020 by Tesa Marie Lawless
Great service they explain everything well.