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April 2022 by Jennifer East
I do not recommend this company AT ALL! She has let me down in the past with giving me different flavors of cake that I did not order. But, I just dealt with it and gave her another chance. I ordered my husband a birthday cake and I was supposed to pick it up the day before. She completely stopped answering my calls/texts when I was supposed to pick it up and she was not there. I’m aware that emergencies happen (if that’s the case) but, she should have called to tell me and I still have yet to hear from her. If you can’t do your job, then simply own up to it!
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March 2022 by Madelyn Courville Dixson
Communication is key. Raw King Cake. Owner offered to deliver a new one for the office on a different day ... no show. After a few days I got a response and she was sick so she set a new date... guess what, no show again. So our office purchased something inedible and it's like eh, no biggie. Because I've gotten away with horrible customer service for this long..what's one more? Like the rest of the reviews here, don't rely on her ESPECIALLY if it's an important event.
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January 2022 by Cristina Rabalais Moore
My husband ordered a cake 3 weeks ahead of my birthday and even texted back and forth with the owner sending pictures of what he wanted the cake to look like. She confirmed the date with him and as the date got closure she stopped reply to his text and NO cake for the birthday. A member of our family had terrible service from her in the past but we thought we would give her a try. Mistake on our part but it sure won’t happen again!
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December 2021 by Mike Lowe
Best looking cakes in Texas !!! And delicious too …order one today …
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November 2021 by Heather Ruggles Bottoms
cake design was great, but the red velvet cake and cupcakes i ordered seemed to be over cooked and very dry. had 20 people eat the cake and all stated they couldn't figure out taste, they said it didn't taste like red velvet.
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October 2021 by Courtney George
I hate to not promote a local business, but....I never got my cake that we agreed upon. She obviously does beautiful work, but it seems she doesn't follow through on some orders. Unfortunately my son's first birthday smash cake was one of them :(
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September 2021 by Kassidy Johnson
I ordered a cake three and a half weeks before my event and she confirmed my order. There was back and forth communication about picking up the cake and the schedule changed a couple of times. Each time there were modifications to the schedule both parties agreed upon them. Once the delivery was determined she never showed up with the cake after I had already sent her the money with a significant tip. She ignored multiple calls from me, my family and friends. I finally noticed a post on her personal Facebook page so I texted to request my money back. She refunded me and had 0 reason why she could not perform the service. I was refraining from leaving a bad review that could tarnish her reputation but after seeing several others with the same experience I feel that it is necessary to warn people that are determining who to conduct their business with.
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July 2021 by Leslie Broussard
not only does she do the most fabulous designs, her cakes are the best tasting ever. Bloom 827 hands down!
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May 2021 by Kassidy Adkins
I ordered a cake three and a half weeks before my event and she confirmed my order. There was back and forth communication about picking up the cake and the schedule changed a couple of times. Each time there were modifications to the schedule both parties agreed upon them. Once the delivery was determined she never showed up with the cake after I had already sent her the money with a significant tip. She ignored multiple calls from me, my family and friends. I finally noticed a post on her personal Facebook page so I texted to request my money back. She refunded me and had 0 reason why she could not perform the service. I was refraining from leaving a bad review that could tarnish her reputation but after seeing several others with the same experience I feel that it is necessary to warn people that are determining who to conduct their business with.
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May 2021 by Kassidy Adkins
Never delivered my cake even after receiving my payment with a significant tip. She ignored my phone calls just to simply put off telling me that she was never going to have my cake made. I was put out on the day of my event causing me to make last minute arrangements. She finally refunded my money after I had to reach out and ask for it the day after the event. Super disappointed by the service of this business.
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May 2021 by Erin Avila
This is the 3rd time I have ordered from Bloom and each experience has been a complete disaster. I do not recommend using her if you actually want your cake for your scheduled event. Your work is pretty, cake is good too but the amount of stress and unprofessionalism is not worth any of those things. My best friend went without a cake for her wedding shower today because no one was there when I went to pick up the cake nor was the phone answered.
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March 2021 by Elena HermanPinto
Terrible services no one was there!!!
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January 2021 by Amber Thibodeaux
She was super sweet and worked with me on my budget. That being said the cake we discussed and sent several pictures did not represent the cake I was given. Well after the disappointment of the cake not looking nothing like it was suppose too, we ate it.... it was terrible! The cake was dry/burnt around the outer layer and was suppose to have a strawberry filling but didn’t. I threw away so many pieces of cake that had one bite taking out of it. Several guest asked where I got it from to make sure they don’t order from her. I don’t like leaving reviews but that was literally $80 thrown away.
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October 2020 by Karlee Bishop
The cake was incredibly dry and I didn’t get my macarons. Very disappointing
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July 2020 by Cristul Carter
She knocked my 90s themed number cake out of the park! It was adorable and it was fresh! Everyone enjoyed the cake and raved about how delicious it was! Thank you for making turning 30 a little less sad LOL!!
