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November 2023 by Ken Duncan
This is the second set of rims I’ve bought from Ride wright. Once again they are beautiful and well built.Thanks again Sam.
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July 2023 by Randy Wedell
Edit: This is a company that does care about their customers. At least the owner does because he called me directly. The outcome has not and will not change unless I decide to ship this wheel back at MY cost for repair but it is much more comforting to get a phone call from someone who wants to help rather than support basically saying ... "Oh Well". Below is my original review which I will still stand by.It took 2 days to contact the company. emails - about 6 phone calls. DO NOT pay for the Tubeless Seal add-on for the spoked wheels. (Fat 50) DO NOT!! After 2 years it started to leak. No - I did not just have my tire changed! That was their excuse! That my tire dealer nicked the silicone and made it fail. That tire has been on for close to 10k miles. Then support said it would cost $150 to send it back for re-silicone. What kind of warranty is that if I have to pay for it? I certainly hope the rest of their warranty isn't like this!
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May 2023 by Kim Rose
Dealt with this company to get custom wheels & rotors for a customer. One wheel came in damaged, then after waiting 2 more weeks, wheels came in with wrong bearings. After 4k miles front rotors warped and they won't warranty them. Will not order from them again and won't suggest to any of my customers.
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February 2023 by Sam H
Had my hub separate TWICE as the bolts that hold them together backed out & sheared off! First time almost killing me!! ?I sent this wheel back 3 times in less than 1,000 miles & they send it back to me dirtier than I sent it, the same tire they’ve removed & put on 3 times now, a warped rotor due to THEIR mistake & I had to pay $230 in “shop time” just to have it sent back & taken off the bike AGAIN for the hub separating. I spent THOUSANDS OF DOLLARS on these junk wheels that put my life & others around me at risk. When I emailed them about my wheel coming back with paint chipping, scratches & metal shavings everywhere all they said was, send it back & we can clean it for you after I’ve missed the last year & a half ofRiding due to their negligence. DO NOT EVER BUY FROM RIDEWRIGHT WHEELS. I would give them zero stars if I could. You guys are a bunch of crooks with zero integrity & do NOT stand by your product whatsoever!!!!
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June 2022 by American Baddass'z
got two sets of these wheels. First no Problems. 2nd set was. bad from the beginning. Ride Wright Wheels will re-seal wheels if you send them back. But basically its buy and ride at your own risk. 2nd set cost me a lot of money. 2 rears and one front tire overall plus had to buy new rear wheel at Harley Dealership to make it home with this rear seal blew and would not hold air for more than an hour. Ride Wright WILL NOT do any more than re-seal them if you send them back. Do not expect them to work with you any further. I am retired Marine 34 years, just stating the facts. If you can't discern between fact an opinion in a write up then you deserve to buy these wheels! LOL.. I won't ever buy another set in other words. I expected some help to replace the front one while it was being re sealed, got told "can't help you"... Got told that by Ride Wright wheels. They would rather me ride a defective FRONT Wheel, that could go ANY TIME... than work with me on getting a temporary replacement while this one is being re-sealed..... All Facts... My experience. My recommendation and opinion is... Buy other wheels that don't have this problem for the same top dollar.. 2 stars because first set was good. 10 years no problems. 2nd set defective from the beginning. I currently own 3 very customized Harley's. am 53 yrs old and been riding since I was 9 years old. If you care about your ride AND YOUR OWN SAFETY? I cannot recommend these wheels... I will replace the wheels entirely with another brand. Make it look even better, and way safer.
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May 2022 by Scott Gallagher ..
I was pointed to these guys for wheels, by another Marine, now retired, that had their wheels on his Softail. I went into ordering the Fat30 front and rear wheels fully knowing that I'd be paying a small fortune. I understood the disclaimer on their site that it could take up to 8wks to complete. Not a problem, they were straight forward with that. I sent an email about 6wks in, just checking in, because I hadn't received anything other than the confirmation email when I placed my order. I received a swift response, that they were going into powder coat the following week. I was surprised with the speed of response and made me think these guys were legit. I received my wheels two weeks later (about 9wks from order date, which I'm not upset or mad about, good time based off their disclaimer). I emailed them within two days to let them know that I had concerns about the product I spent over $3k on. The nipples on front and rear were scratched, trash (lint and dust particles) in the powder coat, sharp burrs where the nipples come through the wheel, deep scratch in the hub for the front wheel, part of the hub missing powder completely, etc... I received a quick response, within a couple hours, requesting photos and that they'd look into ASAP. I sent the photos, and several follow up emails with no response. I called after the fourth or so follow up email, was told that the owner was not in town, but he'd be back soon and I would hear something Monday. I heard nothing. I sent an email again two days ago, still nothing....
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November 2021 by Linda L.
Ok went Friday to get my tires switch out to the original one I ordered and sam himself changed them for me and now I am a happy camper and after being there and seeing everything they had moved from Texas to CA I'm definitely understanding why it took a long 6 months that seemed forever, but just glad I have a happy ending at the end of the day and completely 100% satisfied at the end of the day, the color is beautiful and everything is beyond what I expected so my friend is getting her's done just all chrome so I'm sure that will make it much easier then what I had done. Thanks again Sam for making all this good, and definitely hope all your moving comes to a end soon so you can relax and focus and enjoy being back home.
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November 2021 by Brett Maynard
FULL DISCLOSURE! I have never met Sam and have no affiliation with his company. I was referred by my brother in law and ordered a front and rear fat spoke, rotors and tires. I paid Sam in full back in April. Several people said I was crazy, but quite honestly, I "hoped" that it would expedite my order. Initially Sam had told me that he had been in the process of moving back to California, but would get my order as soon as possible. Weeks turned into months, but I was having problems with other suppliers getting parts too for my rebuild. I would call Sam periodically from Canada as he didn't respond much to emails, and he always answered. He would apologize for the delays and explain the reasons that were similar to every other supplier during Covid.Finally in October, I received my order. It was well worth the wait! Everything that I received was unbelievable eye candy!I will truthfully say that I had moments of uncertainty as to whether I would ever see my merchandise or money. I read every review online and a lot were bad. The general reviews all stem towards Sam being impossible to get in touch with, however he always answered my calls. I am giving a 4 star review only because it took about 4 months longer than promised, but this product is stunning quality out of the box.I know there are some harsh reviews out there, but mine is definitely a good one. I recommend Sam and Ride Wright Wheels and am grateful that Sam delivered on what he promised, albeit a bit late.
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October 2021 by Hector E.
Poor Quality. Yall installed a used tube in my wheel that I paid 1,400 for it was in bad shape, it even had cracks in it. Definitely a dangerous situation. I really Question the craftsmanship on the wheel that I purchased from yall. Yall obviously do not care about the safety of your customers.
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October 2021 by Blake Vallorani
Ordered my wheels and was told 3-5 weeks. Contacted him at 6 weeks and he gave me the run around. He did this for 5 months. Finally got my wheels and they were missing the rotor bolts he said he would give me. Wheels sat in a heated garage for 6 months while the bike was getting painted and the front wheel started to pit. Sam said he would fix it but made me pay $144 to ship it to him. Got it back 2 MONTHS LATER, and the chrome wasn't fixed, it was actually worse and he STOLE MY TIRE. You can't make this stuff up. He blamed his guys. Never made it right and has since blocked my phone number
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October 2021 by tyler diedrich
I cannot stress this enough im a very hard person to please i wouldnt spend my money anywhere else Ive owned 2 sets of cheap chinese wheels and Sam and ridewright are a million times better even better customer service then there competion that sells cheap junk from overseas RIDEWRIGHT WHEELS ARE MADE FROM SCRATCH IN THE USA you truly get what you pay for !!! I gladly spent the money and dont regret it for a minute even had one small hiccup and sam was awesome sent me the new part SAM AND STAFF word means something which is rare in todays world ! even during a ice storm last winter at there texas location and covid they still delivered !!!
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October 2021 by Blake V.
Ordered my wheels and was told 3-5 weeks. Contacted him at 6 weeks and he gave me the run around. He did this for 5 months. Finally got my wheels and they were missing the rotor bolts he said he would give me. Wheels sat in a heated garage for 6 months while the bike was getting painted and the front wheel started to pit. Sam said he would fix it but made me pay $144 to ship it to him. Got it back 2 MONTHS LATER, and the chrome wasn't fixed and he STOLE MY TIRE. You can't make this stuff up. He blamed his guys. Never made it right and has since blocked my phone number
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September 2021 by Linda T.
Rides by Wright did an excellent job painting a restored Monte Carlo SS I own. I have had many comments from others about how great the job looks. I have used them before & would again. I highly recommend them.
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August 2021 by Justin Stubbendick
Ordered $2300 worth of rims over 2 months ago and haven’t seen or heard anything about them. Sam started out answering emails fine, now no reply back and when I call he’s always busy and says he will call back but never does. I went with them because their quality and service is supposed to be #1 but I have not experienced that! I also realize that quality products take time to make, I have no problem with the time, my problem is with the communication between customer and client. So if your expecting a quick turn around and communication this is not the company to deal with, I wish I could speak about the quality but I would have to receive a product to be able to tell about that!
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January 2021 by Mark Negro
Great place
