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February 2024 by Cassandra Apodaca
Thank you to Brandon with American RTS! He is very kind, helpful, and very professional! He was safe while loading my car, and after just having a blow out on the highway he provided safe and comfortable ride in a clean truck!! He even Made sure I was checked in a tire shop before leaving. Couldn't ask for better wrecker service!
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February 2024 by Kiara Johnson
This service is very poor I was stuck on the side of the road with my kid waiting for their service for hours their very rude, racist, and argumentative it’s sad to see this happening with a towing service I will not be using their service anymore and I advise others not to do so as well.
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February 2024 by Ken Schein
Marcus treated my motorcycle like it was his own. He had the right equipment and knew how to make sure my bike was secure. Thanks!
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February 2024 by Jared Stotts
Great Service! Professional and Courteous! Would use them again
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February 2024 by Genevieve Hernandez
The best tow service ... reliable, fast friendly service ...you won't be disappointed...
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February 2024 by Amanuel Abraha
Great customer service, they understand customers needs. The company called me backfollowing-up, if everything was okay.Saved the number on my phone for future needs. Professional, kind and fast. I recommend:)
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January 2024 by Marco Jalomo
Marcus the owner is an awesome dude! Spent 3 hours riding with him as he towed my truck back home. Very professional and nice! Made a miserable experience for me, better because he was very upbeat and friendly! Highly recommended!
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January 2024 by Raelyn Dick
Called to get my friends car. He said it would be ready in a hour, with a lot of attitude. So a hour later we show up and no one is there. We called probably about 20 times and texted. Someone finally answered, and we asked if we were at the right location because the gates were closed. He was very rude and gave us a lot of attitude and said he would be there now. The guy answering phones needs to change his attitude and learn to be kind.
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January 2024 by Joseph Casares
My car was parked half way in my drive way and these crooks took it and charged me 306 Any decent man would have shouted out or at LEAST let me know after they hitched it to get the minimum out of the conman man. But these slime balls don’t care
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January 2024 by Abigail A
Marcus provided exceptional service by promptly and efficiently towing our vehicle to our desired location. Despite the unexpected nature of the situation, he displayed a remarkable level of professionalism, reliability, and commitment to delivering outstanding customer service. His swift response and dedication to ensuring our satisfaction truly set him apart from the competition. I HIGHLY recommend Marcus and his towing business for anyone in need of reliable and top-notch service. A BIG thank you!
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January 2024 by Manny v
The team in American RTS is helpful and professional. I need assistance taking my car to the dealership. I would recommend their services.
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January 2024 by Dustin Wyatt
I was in a bind and needed help. Transmission fluid leaked out on I-35 and truck wouldn’t shift. Every tow company in New Braunfels was 2hrs out due to heightened service calls. Marcus gave me a call back and said he could have a driver there in 5min. That’s a big deal when you are on the side of the road and you need to get back home to your kids. Steven towed my truck to my mechanic and then drove me home. Fast response time. Exceptional service.
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December 2023 by Daniel Hagen
American RTS saved the day! Steven was very prompt and thorough when it came to getting my car home safely. I appreciate the dedication, even at such late hours in the evening.
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December 2023 by David Robertson
My experience with American RTS was very pleasant. The driver was very kind to me, very respectfully and extremely knowledgeable about his job and cared for my vehicle just as I would if I was the one towing my vehicle somewhere. He used all safety straps and procedures and made me very comfortable with my vehicle on his rig. Now knowing the level of professionalism and care American RTS provides along with this company being veteran owned and operated, as a veteran myself I would chose them over their competitors and support my own.If you ever are in the need of a recovery/towing service and are in the San Antonio/New Braunfels/Austin TX area don't hesitate or look any further than American RTS. They well most definitely treat you and your vehicle with the most upright care and respect in a timely manner.Come support a small business and veteran owned and operated business.Thanks again for your hard work and everything you done for me American RTS!!
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December 2023 by John F Stoll
Jerry was excellent. Professional, skilled and friendly. I really appreciated his great service and the dog was adorable.
