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February 2024 by Shelley Janicek
Very friendly and knowledgeable store rep who was very helpful in resolving all of our issues
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February 2024 by Laura J
Really wish i could remember the employees name! My experience at this store exceeded expectations, employee was efficient and knowledgeable. I came in from a different store with issue completing my iphone transfer to new phone. She patiently troubleshooted and found the issue ?. I even came back and got new apple watches for my family later that day before close. she had no problem and was more than happy to help!
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February 2024 by Morgan Tyler
Lupe is the BEST!
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January 2024 by Ashley Sellman
Maryibell provided exceptional customer service. I was having so many issues with my phone and she took the time to explain everything to me and walked me through my options for a new phone. I went home to finish transferring my old phone data to my new phone and ran into issues. I returned to the store an hour before close and Maryibell was still as cheerful as she was that morning and took her time to troubleshoot until the issues were resolved. She truly went above and beyond. Thank you Maryibell!!!
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January 2024 by Charlene Neudek
Justin was very helpful and informative. He was able to turn on my iPhone when Geek Squad was unable to. He clearly laid out all my options for upgrading phones and told me about a special promo deal. Overall, he exhibited excellent customer service!
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December 2023 by Conrad Johnnson
Service it terrible at this location.
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December 2023 by wheniwasworkingonthestonetablets
Marybell…(I Hope I Spelled That Right) Is An Angel’ Seriously, I Came In With A Complicated Issue And Left Cured Of My Neurosis! She Was Patient. She Listened! AND She, Not Only Understood But Was Very Personable And She Relaxed Me! Thank God! You Rock Marybell!!!?️?️?️?️?️
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November 2023 by randy a
“Justin” the AT&T rep. is great. Very knowledgeable on products and applications. He is very professional, yet really relatable and friendly. I hope I can have Justin as my AT&T rep. on my next visit to the New Braunfels Creekside location.
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November 2023 by John Corbell
Craig met me as soon as I stepped inside the door. I told him that I was there to pick up a phone that I had ordered, and he got right to work on it. He found and installed the screen protector, set up my phone, and transferred my data from my old phone perfectly. Everything went smoothly and professionally. I am very pleased.
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November 2023 by Sphinx Drummond
I was disappointed to find how much I had been overpaying these past couple of years. Almost twice as much as I should have been for the service I was getting because it was an old contract. Thankfully Britnee was able to help but am so disappointed by AT&T's lack of effort to update my contract automatically and thereby costing me hundreds of dollars.
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September 2023 by Marsha Martin
I was received, welcomed, and asked how I could be assisted immediately when walking in. Jove gave me all my options and he proceeded diligently to accommodate my requests. A very successful and pleasurable experience. THANK YOU, JOVE!!! (I hope I spelled your name correctly. ?)
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September 2023 by james davis
Justin Gutierrez was a very knowledgeable and helpful person the 1st time I was there a couple days ago. That's why I drove across town when I was next to another AT&T store to put my watch on my account
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September 2023 by Laura Bernal
I was in town from Corpus with my children for some camping and outdoors activities. I just received my Sonim sat phone via online order, and since I am a 1st responder I had 2 reasons I was excited to try it out. However, I ran into obstacle after obstacle trying to get the new phone activated and working correctly, in and out of service on my regular phone the whole way up here to New Braunfels. The online and phone support basically threw their hands up and said maybe I could try a store.I went in a little frustrated, but turns out that was the best advice they could give. These guys really put their heads together and exhausted every option to figure it out, even though I could tell my situation was a fairly original challenge from the moment I walked in.And most importantly, they got it done.Not only did they get it done, they explained to me what they did and how they did it… why there was a problem in the first place, the different options and what they felt was best and so on... Don’t forget they ended up saving me on my bill on top of it.I went from stressed and worried and feeling a bit helpless out of town, to having everything squared away and laughing as we walked out, so I felt it was only right for me to leave a review for the guys. It was definitely a job well done, and I thank them for it. You are appreciated, much love from Corpus Christi, Texas??????️
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September 2023 by blake centers
We came to AT&T to upgrade my fiancée's phone. Justin was very amazing. He has outstanding customer service and communication skills. He treated us with courtesy and respect. 100% would recommend him and this store. Because he was so great I will not be leaving AT&T anytime soon and be back to give him more business.
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September 2023 by Roman Martynenko
Create customer service the rep came to my church to help me out got me a phone. Set everything Up. I'm extremely happy good customer service thank you
