“5.0 out of 5 stars
Amazing kindness and quick fix today!
I took my daughter’s mountain bike to The Chain Link Bicycle Shop in New Braunfels today because it was in rough shape—a bunch of pieces had popped off, and I had no idea what was wrong or how much it would cost to fix. It looked like something foreign to me, and I was honestly a little worried.
I talked to the lady at the shop, and she was so welcoming—she just said, “Bring it on in, I’ll take a look.” Within 30 seconds of checking it out, she had everything snapped back together perfectly and said, “There you go, it’s fixed!”
I asked what I owe you , and she replied, “Nothing!” I couldn’t believe it—such genuine kindness and generosity! She went above and beyond to help without even charging a dime.
Thank you so much for being amazing and making my day. This shop is the best—friendly, fast, and truly caring. Highly recommend!”
“I’m not from NB, TX. Stopped in to buy a shop shirt. This is the kind of shop every place needs. Even though I only stopped in to buy a shirt (2 and a mud guard), shop owner was super cool and very knowledgeable. We got to laughing at a guy who stopped in and was wearing an airbag on his motorcycle….so much so, I bought the wrong sized shirt. Brought it back, we laughed at my dumb ass and was able to exchange no problems at all. Got to talking about 5Dev cranks. I said when I was ready, I’d call the shop to order. Shop owner replied, “you can order direct from them…”. I thought that was kind of a cool thing to say. But….still gonna order from the shop if I decide to buy them. Will be back for sure when I’m back in town.
Rubber side down and safety 3rd ???♂️”